[Resolved]  Indiangiftsportal.com — Bad customer service

Address:Mumbai City, Maharashtra, 500040
Website:www.indiangiftsportal.com

I have ordered rakhi for my brother on rakshabandhan on indiagiftsportal on the 10th of aug 2016, they promised to deliver it before the 17th of aug 2016, however even on the 18th aug they neither have a tracking number nor ready to provide me the status, all that they say is we will get back to you soon, we will update you soon, give us some time and one more thing to add is they are not ready for the bulk orders, that sounds interesting, they promote there website for huge orders and when they get it they are not ready for it.

They broke my trust.

Me and my brother we both were very disappointed.

Please take this case serious.
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Dec 10, 2017
Complaint marked as Resolved 
Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Hey,
I am really sorry that you had to go though this. You can track the orders online on our website. Now we wont be able to investigate this case but give us a chance, we will surely try to restore your faith with IGP again. Please write down to [protected]@igp.com and we will be happy to help your.
Regards
IGP.com
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    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
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