[Resolved]  IndiaRush / Arnit Retail — Deficiency in service. Order id is[protected]

Address:New Delhi, Delhi
Website:www.indiarush.com

I have ordered a saree from indiarush of order id[protected]. But the material is very bad and the colour too is not matching with the colour they showed in their site. So i requested for return. They neither recieve any calls nor they give any reply to my mails. Yesterday i recieved a message that courier ecom express will pick up the item. But neither they came nor did they called me. At night i recieved another message that they failed in their attempt of picking up the parcel whereas my number wasgiven and that was totally correct. They said to call the customer care of the courier but they also disnot recieve any of my calls. Then indiarush cancelled my request. They are totally harassing me. Please help me or else my money Rs.1435 will get wasted. And i feel that they are doing it intentionally. Thank you.
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Sep 30, 2016
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Aug 26, 2016
ashish kumartyalon's response
please beaware from this type of co.
Verified Support
Aug 30, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Ruchita,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, This is regarding your order number #[protected], We like to update you we have forwarded your case to our concern team today...our concern team will get back to you on high priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Complaint comments 

Comments

AS per comitted by their customer care they assured me that if you have any problem your amount will be refundable.Now they refuse to returned my 2800/-
My order no.[protected] return this product but not repless my money

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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