[Resolved]  IndiaRush / Arnit Retail — No refund/No concern for customer

Address:	110030
Website:	www.indiarush.com

To,
Miss Arti Sharma,
Arnit retail Pvt Ltd.
I bought two dresses for India Rush. My order no is[protected]. The product quality is really bad. I wanted to return the product however it was just giving me option to replace the product or credit in India rush account, however I paid via credit card & I want my money back either in credit card through which I have paid or cash/or in my bank account.
When I raised my complaint your customer care asked to return the product & my bank details which I did however still waiting for the refund. I am working with Airtel & handle 2 crores customer in Rajasthan only but we also serve customer.
Your customer service is worst & trust me no one is going to use your site second time after getting this worst treatment. I keep writing email for my concern regularly & I will always receive stupid with an apology email . Thank god you guys atleast have curtosy to write back to the customer however its with no result.
I do lot of online shopping but the customer service of this site is worst. The customer care no updated online are not working. Mobile no – [protected] – not a valid no, [protected]- always busy, in case ring no one picked up the phone. You really care in a very bad way. Firstly you sell with worst quality & secondly customer can’t even contact & speak, updated all fake contact details online.
I am regularly trying to contact from 10th of July & 8th august but still unable to speak. I am feeling really pathetic after spending 2650 Rs . I want my money back. When these numbers & email doesn’t help why these are updated online. If you will keep doing like this don’t know what happen with this site.
I was really tired of dialing the number & contacting you.. Please contact me to resolve the issue. I keep following up just to know how pathetic can it be.
I can only hope that someone will call me & revert with my query when & how I will get my refund…