[Resolved] IndiaRush / Arnit Retail — Not refunding my money whereas i return the product | |||||
I purchase a Semi Stitched Lehenga Style Suit worth 2699 from IndiaRush.com on 20/02/2016.I paid Rs. 2749 on the time of delivery (COD) with COD charge of Rs. 50. When I open the parcel I seen that product quality was very cheap and not price worthy so I decided to return the product and inform them via email. After that their pick boy picked up the product from my address on 03/01/2016. After that I claim for refund the amount via email which provided by them and trying to call many time but the customer care number which was given by them is not connecting and found that number is not in service. I sent many mails regarding my refund but they continuously ignoring and saying that “we does not provide account or case refund, we initiate IndiaRush credit. Whereas all other shopping portals refunding amount in case of return but they are not refunding my amount. As their first product was not price worthy, why should I porches other product from this portal. Kindly help me to get my money back. Order No.[protected] Revers Pickup sheet No.[protected] Thanks Guddan Yadav Mo. No. +91-[protected] email - [protected]@gmail.com Was this information helpful? | |||||
Mar 10, 2016 Complaint marked as Resolved Hello,
My complaint is still pending and they mark it as resolved. I not get even mail or call from them.
Indiarush is a cheater company. Now I am taking a legal action against them, I know very well about my consumer rights. IndiaRush / Arnit Retail customer support has been notified about the posted complaint. | |||||
 7 Comments | |||||
Comments
I already told you that I don't need your store credit because your product quality is so cheap.
Refund my amount otherwise I lodge your complaint in consumer court.
This my last intimation to you.
Refund my amount otherwise I lodge your complaint in consumer court.
This my last intimation to you.
Dear Guddan,
Greetings!!!
We apologize about the inconvenience caused to you, This is regarding your Order Number #[protected], We like to update you we don't provide refund which is mentioned in our return policy. We request you to kindly placed your order as credits validity is also for 90 days and once it's expired your cannot redeem the same.
Thanks & Regards:
Team IndiaRush
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Greetings!!!
We apologize about the inconvenience caused to you, This is regarding your Order Number #[protected], We like to update you we don't provide refund which is mentioned in our return policy. We request you to kindly placed your order as credits validity is also for 90 days and once it's expired your cannot redeem the same.
Thanks & Regards:
Team IndiaRush
[protected]@indiarush.com
+91 [protected] (10am-7pm)
I had purchase one suit on February quality was bad so returned that and they are not refund my money back even not receiving my calls this site is worst for shopping please don't buy any thing from here
Dear Guddan,
Greetings!!!
We apologize about the inconvenience caused to you, This is regarding your Order Number #[protected], We like to update you we have provided already provided you the IR credits in your indiarush account, kindly place your new order asap, If you still have any concern feel free to revert us back.
Thanks & Regards:
Team IndiaRush
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Greetings!!!
We apologize about the inconvenience caused to you, This is regarding your Order Number #[protected], We like to update you we have provided already provided you the IR credits in your indiarush account, kindly place your new order asap, If you still have any concern feel free to revert us back.
Thanks & Regards:
Team IndiaRush
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Why would you provide store credits when the store is actually a bad place to buy. Could you please stop scamming people with store credits and other . Please return the money in the same form as it was given.
Your number is firstly not reachable. What world class scoundrels running a business?
Your number is firstly not reachable. What world class scoundrels running a business?
hi
i have returned my saree which i have booked worth of 600 rs
they are asking me to update courier reciept and i have updated lot of times still asking the same.
They are not refunded money also but they took product
my courier reciept also attached
i tried to call lot of times customer care not reachable
my order number is[protected]
return pick up order is[protected]
i bought many things online inever see this kind of cheating people
really its like cheating please dont trust .
i have returned my saree which i have booked worth of 600 rs
they are asking me to update courier reciept and i have updated lot of times still asking the same.
They are not refunded money also but they took product
my courier reciept also attached
i tried to call lot of times customer care not reachable
my order number is[protected]
return pick up order is[protected]
i bought many things online inever see this kind of cheating people
really its like cheating please dont trust .
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+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
solve my problem as early as possible otherwise will meet at court.