[Resolved]  IndiaRush / Arnit Retail — Not responding properly

Address:Bangalore, Karnataka, 560100

Hi,

I just want to buy Polyester & Spandex Grey Floral Print Leggings - 7968 and i want to know the available sizes. So i called Customer care.
But they are not responding properly with my knowledge they disconnected the call. I never expected this kind of response from your side. Very worst...!
Finally, I hope you will consider this complaint and take the necessary action .
Thanks for your worst service.
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May 11, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Customer,

Greetings from IndiaRush.!!!

We apologize about the inconvenience caused to you. We request you to kindly provide us contact number or e-mail id so that we can get back to you on priority. Will surely take cation to our support team and same will not repeat again in future.

Thanks & Regards:
Team IndiaRush.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Sep 13, 2016
vickypant's response
Please accept my complain and do solution fast and genuine.

Thanks & regarding
Verified Support
Apr 10, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Rupinder,

Greetings from Indiarush!

At IndiaRush.com we try to give best services to our customers,

This email is in regards to your return request against order#[protected].
We would like to inform you that we have already done your refund in the form of Indiarush credits, please login to check.

Regards,
Pooja Rana
Customer Support|| IndiaRush
Complaint comments 

Comments

This product is very bad, this suit pattern is duplicate, colour fad, clothe is very cheaf.
I don't like your product, so please return this product and refund my payment.
So please informe me. My email id is [protected]@gmail.com

IndiaRush / Arnit Retail Customer Care's response, Oct 4, 2016
Verified Support
Dear Vicky Pant,

Greetings!!!

Apologize about the delay in your response, We are really sorry to inform you we are unable to find any order with the above e-mail id. Request you to kindly provide us your order number or contact number so that we can find out the solution on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)
Yesterday I have received my order no.[protected].I want to change it as the colour is very dull .so please help me to return my order.
IndiaRush / Arnit Retail Customer Care's response, Oct 4, 2016
Verified Support
Dear Rupinder,

Greetings from IndiaRush!!!

We apologize about the delay in your response, We like to update you we have returned your product and we have provided you the IR credit points in your IndiaRush account. Kindly login and check.

Thanks & Regards:
Team IndiaRush.

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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