[Resolved]  IndiaRush / Arnit Retail — Order id is[protected]

Address:New Delhi, Delhi, 122002
Website:www.indiarush.com

I ordered one product, a suit, sea green colour and I got some other colour which was not at all good.
I raised a complaint at '[protected]@indiarush.com' and i have been following up since 4 days. No one responds.
I tried contact Number [protected], but either its busy or its switched off. No one has even tried to contact to ask what is the issue.
Is this the kind of service these people are providing.
In case I am not getting any reply or call from them I am going to take this matter to consumer court.
Worst ever online experience that i have faced.
I'll post on social media and wherever I can, to make people aware about this fraud site, fraud owner.
Was this information helpful?
No (0)
Yes (0)
Dec 19, 2016
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Rhythm Sharma,

Greetings!!!

We apologize about the inconvenience caused to you, We like to updated you. Your return request is under process will make it close the same in next 5-7 working days maximum. If you still have any concern feel free to revert us back.

Thanks & Regards:
Team IndiaRush.
Complaint comments 

Comments

I have been send the dress which was not as per the pic & I have requested reverse shipment but didn't receive it from so many days.
They r telling me false statement on Facebook that they will send the courier service 2dy but from so many days I have not got it.
Even bank transfer is remaining since so many days
IndiaRush / Arnit Retail Customer Care's response, Nov 3, 2016
Verified Support
Dear Humaira,

Greetings!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us your order number or contact number so that we can get back to you on priority.

Thanks & Regards:
Team IndiaRush.
Order no.[protected].
I ordered for a lehenga and received a totally different product which I sent back and they received its been two months I have nor received my 1800 rs back.pathetic customer service.nobody receives the calls.I have had enough and il b logdin a complain in police station now.cheatersssssss
Order no.[protected].
I ordered for a lehenga and received a totally different product which I sent back and they received its been two months I have nor received my 1800 rs back.pathetic customer service.nobody receives the calls.I have had enough and il b logdin a complain in police station now.cheatersssssss
IndiaRush / Arnit Retail Customer Care's response, Nov 3, 2016
Verified Support
Dear Alki,

Greetings!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us cancel cheque copy on our support e-mail id care@indiarush.com so that we can process your refund on priority. earlier your refund was not done due to incorrect bank details.

Thanks & Regards:
Team IndiaRush.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaRush / Arnit Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    374
    Pending
    49
    Resolved
    266
    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all IndiaRush / Arnit Retail contact information