[Resolved]  IndiaRush — Refund related problem

Address:

Gurgaon, Haryana

order no[protected].. i ordered Sophie Choudry Georgette Border Work Pink & Orange Bollywood Style Saree - T1332 on 2nd july n received it in a good time.. but since it was defective, i raised its return request. reverse pickup was arranged from INDIARUSH via ECOM EXPRESS with Air Waybill No :[protected] which was picked up from me on 9th july.. n till date m calling indiarush and ecom express customer care daily but m not getting any resolution.. **status update by ecom express on[protected] Undelivered (Reason Code : 224 - Address Unlocatable)** and** on[protected]: Shipment sent for Delivery** indiarush customer care says its their responsibility since pickup was arranged from their side n i need not to worry.. but how cud i not worry.. i hav spend 2295 rs. also indiarush people are not responding to any of my mails.. n courier guys also hav no proper update.. i dont understand who should i contact for this problem.. my returned product is lying in surat ecom express office since 16th july but still not delivered to vendor.. i just need my money back as soon as possible n i ll not recommend anyone to shop from indiarush.. they hav a highly unprofessional team who dont know how to answer customer queries..