Indira Gandhi National Open University — certificate not received and nobody's taking action seriously

Address:	New Delhi, Delhi, 110033
Website:	Ignou.ac.in

Respected sir

I am a final year student from ignou university delhi my name is sarvat naz nd my enrolment no is[protected] course code is anc01 programme code is bdp sir i have already passed these subjected course anc01 last 2years but whenever i have checked my result on ignou website result always showing not completed my pass marking no is 35 this is passed marking then why my result is not clear declared on website infact my certificate also not received till to date my study centre is belong to okhla nd study centre staff is saying your assignment marks not added in your marks i asking you i submitted all assignment then why assignment marks not added my final marks this is not my mistake then why i am suffering this pblm my whole carrier depends on this certificate but ignou staff not understand pls do help i humbly request to you pls do something nd give me my pass certificate as soon in face
Thanks i have already generate the complaint regarding of my certificate but still not working anybody on my complaint why?
I humbly request to you pls do something nd give me my pass certificate as soon as

Sarvat naz
Enrolment no[protected]
Course code anc01
Pgm code anc01