Indira Gandhi National Open University — confirmation about the admission fees

Address:

Gurgaon, Haryana, 122003

Dear sir,

I have already submitted the admission fees but got no confirmation regarding the same from the university.
I got intimation from my bank that the amount has been deducted but in my student account of ignou it is still showing that the process is incomplete and the fees is yet to be paid.

Kindly look into the matter and help me with either to complete the process or to refund the fees.