IndiTab — my dish recharge vc [protected]

IndiTab — my dish recharge vc [protected]

R Ramvas from Valpoy, Goa

I have done online dish recharge on 9th sept online bank payment with icici bank for rs 688 with trransaction id[protected], order on: one97 comm. I have not got the recharge done. Bank confirms that amount not refunded, I have written several reminders to you asking for refunding the amount but no reply. Kindly let me know. Was this information helpful? No (0) Yes (0)
IndiTab customer support has been notified about the posted complaint.
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RShenoy

Even after a month my complaint is not resolved .Talked to your customer care Kartik and Neha - no reply.
my mobile [protected] 7 email [protected]@yahoo.com. Please send reply.

Ramvas's [Complaint's author] reply, Oct 15, 2020

To my vareous msgs., your above reply is not satisfactory. You do not reply by SMS or Email. The matter of 9th September20 not resolved nor replied is sereous matter. I would like to submit complaint to Consumer Reddressal Forum if I do not get the satsfactory reply in about a week's time. Ramanath Shenoy

Ramvas's [Complaint's author] reply, Oct 19, 2020

Complaint status dtd 7th Oct. is not progressing, why? what is current status? when am I getting refund of my amount paid as recharge is not done.?

Ramvas

from Valpoy, Goa

Online payment of Rs. 688 on 9th Sept.20 is acknowledged on your own portal in your website under 3 order IDs with all three orders check marked & order amount shown. It is so clear. Then why delay in refunding amount. Please reply.