IndiTab — not returning the money of recharge failure

This is regarding the dish tv account VC no [protected]. I have made the payment of RS 1500 on 10th Nov 2019. After the payment was through it showed the recharge has failed.
All my efforts of asking inditab about my refund have been ignored.
I CNT understand how a company can be so careless and easy about eating up people's money. They dnt have even a customer care number to ask for refund .