[Resolved]  Indo Shop — Fraud deals with the name of sbi

Address:

Delhi

Respected sir,
My self Farman a adil. I am living in chaibasa(west singhbhum) Jharkhand. I got a call on 18/10/2022 from no.+91 [protected] in which a girl named Nikiti said that she is speaking from SBI credit card department. She told me about a offer which is already activated on my credit card.
She said the courier will reach at my address in 5 to 6 days. And in the offer I will get. :--
1) A discount card
2) Two holidays package for family ( 2 adults & 2 children Below 5
years )
3) A Gift voucher ( contains 9 gift from which I can select any one )
4) Accident Insurance of 10 lakes.
5) Two Food voucher ( 2500 of each )
6) Invoice
Before making any payment, I said I want to cancel this offer and don't want any gift or reward, But she said if i take the deal or not service charges is already applied to your credit card.. and you have to pay.. i am asking again and again how you activated a service without my permission i want cancel this service but she said cancel only apply when service not provided to you.. and than forwarded the the call to her senior executive named rishub mehta which emloyee id 22025 which he provided .
He said i can't cancel this order and because it is already activated. he pushed to make payment and any how convinced me to make the payment of 9, 750 rs. On SBI collect website on 18/10/2022 on 11:44 AM from my credit card.
After an hour I got call from indo shop to conform the address and some details and I again asked to cancel the order but, he said the offer or package is only canceled when if the services and product that we committed to give you will be missed by us.
But then i went to the SBI bank to conform that the offer is given from their credit card department but they said it is not from our department and told me INDO shop is a other company..
The complaint was done for mis-selling the product and giving wrong information on the call.

I am kindly requesting you to refund my money and I don't want any product or plan . Please solve