Indulekha — Regarding Order

Address: swarj nagari talegaon dabhade pune

Website: www.induleka.co.in

I am Dhanashri chaudhari, my registered mobile number is [protected].
Today on 4th may 2022 I had booked a order for Indulekha shampoo 340 ml 304 rs on 12.39 pm.
Money was deducted from my account but I have not received any order confirmation message so far that I have not received the mail for confirmation.
On account order history it shown like "you haven't placed any order yet".
I attached screenshot for money debit.
customer care would not provide info sincerely.
They says we raised ticket regarding and you ll get mail but till i didn't got any mail or message.
Plz I humble request to get it back as soon as cancel my order and refund my money back as early .