[Resolved]  Indulekha — snapdeal bought me fake indulekha oil

We're regular consumers of indulekha oil. Seeing an offer price, i ordered for them. The product snapdeal brought me was of inferior quality. They'r useless.
It's fraud. Don't they wanna go on online sales? That they cheat like this?
Who of indulekha and snapdeal is responsible for this?

The product snapdeal brought differ from the original one i bought from a medical shop, in terms of color, odour and viscosity, and freezing point.

Original oil is frozen at 17°c, but the fake oil doesn't.
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Aug 8, 2021
Complaint marked as Resolved 
Indulekha customer support has been notified about the posted complaint.
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Comments

Hi Richard!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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