Indus Hospital — carelessness and laziness of the staff

I am going to tell you about some things of multan institute of kidney diseases which need amendments. The behavior of some people from the staff of this hospital is really nail-biting, rude and unbearable. They act like they are the ruler of this hospital and they don't have to care about some damn patients. Now, you are going to think why would i bother to pay some heed on such a baseless complain which don't even have a single proof.. I'm going to tell you a heart-rending incident which only occurred due the insistence and carelessness of mr. Bilal (A member of staff)..
Some times my mother legs don't bear the weight of his own body. My elder brother used to come with my mother for dialysis purpose, he helped my mother to walk and reach the bed. When she laid down on the bed... Mr bilal came and told her to shift on another bed. My brother strictly told him, not to bother her bcz she was not feeling well and won't be able to walk. But after the departure of my brother he keep on insisting to her to change the bed. She told him that she won't be able to walk even a single inch. But he forced her to left his bed. She stood up and fell down due to which her ankle was twisted and her bone was cracked. And all this fuss was just because of a dialyzer... There was a dialyzer of other person on the machine but instead of replacing the dialyzer he preferred to exchange beds... Isn't it laziness and carelessness. So therefore, i can say that due to his bad attitude and carelessness this mishap occurred. I beg you to kick out such persons who don't even know how to act with a patient. So that people could feel a little safe in this hospital. If such people keep on playing with people lives just because they are lazy and they enjoy this... Then there would be no guarantee for anyone's life... Plz pay some heed on this complain and do something about this...