Indus Motors — Given a damaged vehicle as a new

I am writing to bring to attention some significant concerns I have encountered with the delivery of the new Grand Vitara Delta model that I recently ordered from Indus Motors Pathanamthitta.

The scheduled delivery date is December 16, 2023. Unfortunately, the vehicle did not meet the standards one would expect when receiving a new vehicle. Upon a thorough inspection, I identified several issues.objects are identified as below

Noticeable fade and scratches on both the front and back bumpers.
Highlighted scratches on the side areas.
Rust is present under the vehicle and along the sides of all four-wheel rims.
Cleanliness issues were noted within the interior.

As a valued customer, I had anticipated receiving a new vehicle in impeccable condition. However, the mentioned issues have left me profoundly disappointed. Consequently, I decided to reject the vehicle on the day of delivery.
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