[Resolved] Indus Motors — negligence in servicing the car
I have given my balenlo for servicing on 05th october 2019 at indus motors service centre, venpalavattom, thiruvananthapuram. I drove back the car after servicing to my home and after that i didn't use my car till 12th october evening as i was out of station. And on 12th october 2019 when i drove the car i noticed that the oil indicator blinking and the car was not moving with full power as earlier. After reaching home when i opened the bonnet i was shocked to see the lid of the engine opened, the cap was placed somewhere separately and oil spilled all over the engine parts (Photo is attached). I tried to contact the service centre and customer care with the available numbers but noone is picking the phone. I can't move my car in this condition as i dont know what all damages has happened to the engine of my car due to this. I request you to kindly do the needful for checking the damage happened and compensate me for the negligence happened from the service engineers immediately.
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Oct 14, 2019Complaint marked as Resolved
Issue settled on company's own responsibility satisfactorily.
Oct 13, 2019
Indus Motors customer support has been notified about the posted complaint.
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