Indus Motors Complaints & Reviews

I bought my maruthi Swift vxi car from Indus motors kannadi, palakkad in June 2023.After 1 st servicing, a vibrating sound started from the music system when driving though a little rough surface..I raised this complaint during 2nd servicing, which was not corrected and had to again call the company and they took car for servicing again..They said that the sound is due to the front frame and gave me car back after removing the frame and no...

I purchased a maruthi Wagonr car from Indus Motors Kanjirapally in March 2022.

On 15 May 2023, my car side's tyre broke while I was running the car. I reported to the car dealer, and they took my car tyre. After two months later, they told me you can't get a warranty. because the warranty will issue the vendor's (MRF), How its possible, because i purchased the car from indus motors kanjirapally.

Kindly to do...

I booked brezza in Indus motors last year November 12, and Iam waiting for my vehicle delivery more than 3 months and Indus motors never give any proper respond. Iam an NRE working in cruiselines USA...and I need to join back to work coming March 10. So I cancelld my booking through email and give my bank details for my advance payment back.
Now at a time I didn't get any proper response from Indus motors.
My booking number...

Hi sir,

In the month of August 2021, we have visited nearest Indus showroom @ Kattappana to buy new Alto by exchanging our old Maruthi zen (KL 33D 5536).Sunil P K was the sales Executive who helps us to do further things.After test drive, he offered ₹53, 000 total(₹50, 000-exchange price and additional ₹3, 000 as offer, totally ₹53, 000 )for old car.so total(₹50, 000-exchange down payment became ₹53, 000.For the...

DEAR SIR,
Its been 11 months past that i filed a complaint against the cheating case done by mettukkada service centre..i called kumarapuram service manager 2 days ago and i ask him for the resolution but he wont call me back till now.so I am going to file a criminal case soon..because i cant receive a satisfactory reply from any of the authorities..so this mail is to inform the autority about my decision.i am attatching my already...

I have booked swift vxi on last November 9 with an amount Rs 3000. Later due to some financial problem I have cancelled the booking but they were not given me receipt for my booking and after my cancellation they were not refunded my money. I am waiting more than one week for the money still they are not responding and I didn't got my money...

I booked one Maruti Suzuki Vitara Brezza vxi 2021 model on 08.01.2021 at Indus Motors, Chandra Nagar, Palakkad for an mount of Rs. 8, 40, 758/- as ex-showroom price plus applicable road tax Rs. 92, 483/-, RTO Regn Charges Rs. 1, 015/-, Auto card and fast tag Rs. 1, 385/- less consumer offer and corporate offer Rs.14, 000/- with an on road price of Rs. 9, 21, 641/- as per the proforma invoice of the show room. The balance amount of Rs. 9,...

Very bad service kannur team
sujesh p
ph ;[protected]...

Good day dear concern

On 07:03:2020 in the name of rufaidha m. P (Cus id 354379) my wife booked (Swift zxi plus) from indus motors mananthavady, waynad, kerala. With the presence of prajeesh (Manager) indus motors mobile:[protected], sudheesh (Representative) indus motors mobile:[protected], with the exchange offer of 2 lakh (Exchange car details swift vehicle reg no kl 13 x 229) (Pls find the attachment of booking receipt...

I bought vehicle from indus motor from near 2months back and and was experienced a very bad, worst experience from the dse, sales team and including ccm and not further action action has been taken to situation, i have proven my compliant multiple times to team and they were totally agreeing the concern on phone calls and meetings, but they are not willing to take any action, remediation or compensation for the situation that a customer faces...

Sir i am mr adattil mohhamed

bmw 3 series maruthi ciaz, swift, baleno, volks vagon vento corolla these are the vehicles that im using, but i couldn’t get this much worst experience form any dealer that’s why i am sending this mail.

On 8/12/18 saturday evening i parked my baleno (kl 55 x 3232) on no parking area in front of paint shop for a minute and i am back to car but its not starting. I bought this car...

My husband brought a Maruti Dzire from Indus Mavelikkara one year back. From that time on wards i am receiving calls and messages from Indus Mavelikkara when ever the car is sent for service or for any other issue. The car is not in my name and my mobile no is registered with them. In spite of several cautions and warning from my husband and myself they are repeating the same. Today morning the car was send to Mavelikkara for servicing, from...

Recently we had car service done in september from Tellichery Indus Motors.On Nov 8th at around 6.30 Pm our Car (Maruti Omni) broke down near Nandi Toll Quilandy. We called the breakdown customer care service Tellichery and got the phone number from them of Indus Ernakulam breakdown service. They contacted Vadakara Indus breakdown service and gave our details. We got a call from Vadakara breakdown service and we informed them that the engine...

Hi,

I am writing to express my deep disappointment and frustration regarding the continual inconvenience I have faced with my recent purchase of Ertiga VXI from Maruti Indus dealership Kayamkulam.

From the very beginning, there has been confusion and delays surrounding the delivery of my vehicle. It was not delivered as initially planned and was even taken back to the dealership after delivery to complete pending works. This alone has been a major inconvenience for me.

Furthermore, the vehicle provided to us before and after this delay is not the same, which is quite concerning as a customer (I have photographs if needed). In addition, it has been three months since my purchase, and I have yet to receive the permanent registration number for my vehicle.

The process of selecting a registration number was also mishandled by your staff, resulting in further delays and potential consequences for me (Initially the selected number not received as your staff forgot to proceed on this). I want to emphasize that I will not be responsible for any fines incurred due to these delays.

It is disheartening to experience such issues with my vehicle purchase, especially considering that I have been a customer of Maruti Dealership before. My first experience with the dealership was also plagued with problems, and it is disappointing to see that my second purchase has been similar.

I kindly request immediate resolution to these issues and a prompt delivery of my permanent registration number. Please ensure that such inconveniences are not repeated with other customers in the future.

Thank you for your attention to this matter. I look forward to your prompt response.

Regards,
Sasi Kumar T.P

I am booked zxi ertiga they not provide on time delivery, I don't received payment bill, i paid full amount for accessories but missing some accessories in the car from the indus motors showroom

I am A. Venkatasubramanian, I have booked Maruti Swift Dzire Vxi on22.03.2024 vide receipt NDPKM RTGS 23-24 24 DT.22.03.2024 and paid the rest of the amount as follows
Rs.30000 kvb
Rs.70000 kvb
Rs.47000 kvb
Rs.600000 kvb on 27.03.2024 and till now I have got no communication from them.
The car is still now not registered and they have taken my old car KA02 MF4587 and till now i have not got the old car acknowledgement.
I have till now not got the invoice for the amount paid.
Mr. Krishnan who is coordinating is not lifting the telephone nor answer my whatsapp messages. I am in canada.
I want a better response from you.

I am writing to express my extreme dissatisfaction with the recent repair work carried out on my car at Indus Motors, Edappallycotta, karunagappally under your insurance policy.
On [11/12/2023], I submitted my car for repair work under your insurance claim for full left-side paintwork. The specific area needing paintwork included and they did not paint down side of car left side . However, to my dismay, upon receiving the car after two weeks, I discovered that the downside of the left-side door had not been painted at all. This is a clear case of incomplete and unsatisfactory repair work by Indus Motors.
I request that you immediately rectify this situation by painting the downside door to match the rest of the left side paintwork. I expect this to be done at no additional cost to me, as it was part of the original agreed-upon repair and insurance claim.

I am writing to bring to attention some significant concerns I have encountered with the delivery of the new Grand Vitara Delta model that I recently ordered from Indus Motors Pathanamthitta.

The scheduled delivery date is December 16, 2023. Unfortunately, the vehicle did not meet the standards one would expect when receiving a new vehicle. Upon a thorough inspection, I identified several issues.objects are identified as below

Noticeable fade and scratches on both the front and back bumpers.
Highlighted scratches on the side areas.
Rust is present under the vehicle and along the sides of all four-wheel rims.
Cleanliness issues were noted within the interior.

As a valued customer, I had anticipated receiving a new vehicle in impeccable condition. However, the mentioned issues have left me profoundly disappointed. Consequently, I decided to reject the vehicle on the day of delivery.

Regarding tyre warranty and service
Address: Indus motors kanjirapally, near taluk hospital, kanjirapally

I purchased a maruthi Wagonr car from Indus Motors Kanjirapally in March 2022.

On 15 May 2023, my car side's tyre broke while I was running the car. I reported to the car dealer, and they took my car tyre. After two months later, they told me you can't get a warranty. because the warranty will issue the vendor's (MRF), How its possible, because i purchased the car from indus motors kanjirapally.,
They didn't resolved my issue

Kindly to do anything for us

I purchased a maruthi Wagonr car from Indus Motors Kanjirapally in March 2022.

On 15 May 2023, my car side's tyre broke while I was running the car. I reported to the car dealer, and they took my car tyre. After two months later, they told me you can't get a warranty. because the warranty will issue the vendor's (MRF), How its possible, because i purchased the car from indus motors kanjirapally.,
They didn't resolved my issue

Kindly to do anything for us