Indus Motors — Maruti swift diesel automatic zdi,2018

Address:

Indus Motors, Ernakulam

With reference cited above, I had availed a service package worth Rs.11000/- for my above mentioned vehicle in 2019 March, it was for a period of 3years or 60, 000 km, but due to the then prevailing covid restrictions, I could not complete the 60, 000/-km and I was informed from your Indus motors, Mallappally, Kerala outlet that I cannot avail the above service benefit as the stipulated period of 3 years had expired on the 15th of March.
As a customer I had not faultered in my periodic service of my vehicle till to this day. Taking this into consideration and the conditions that prevailed, I request you to kindly reinstate my package benefit because my service is coming due.

Thanking you,
Jolly Mattom.