Indus Motors — Not received the vehicle even after 16 days !!!!!

Address:

Kottayam, Kerala

I entrusted the vehicle on[protected].(KL35D 7852) at Cherpumkal, Pala after a collision.I have the free package for the vehicle.But till this time Indus motors had shown a negligence in giving back the car (Ritz)Yesterday also I asked about it and i was assured to get it.But today early morning they are asking me the phone number of the insurance company's supervisor.Again I have to wait for two more days.Have I to praise and appreciate the efficiency and responsibility of Indus motors?18 days of waiting? Will it be possible to deliver the vehicle in the next week?