Indusind Bank — Car loan NOC not issued even after clearing the loan

Address: Guindy

I cleared the car loan by paying total due amount on 18JAN 2024. They said I'll receive NOC in two weeks maximum. I'm following up with them till now and they are not responding.

It's been one month. The staff are saying that they don't know where the NOC is! They are asking me to go to the head office in Kodambakkam. When i went there, again I'm asked to visit the branch which is Guindy. I'm being treated badly by them. Never expected this from Induslnd bank
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    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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