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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
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1322
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IndusInd Bank reviews & complaints page 2

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G
Ganesh482
from Kolkata, West Bengal
Jan 9, 2025
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My bank balanace completely reduced to zero some ecs charges deducted by indusind bank

I really condemn the working style of IndusInd bank. On 9 January 2025 today I had 771.17rs in my bank account, It was completely reduced to zero IndusInd bank have deducted two ecs return charges of rs. 531 and 240.17 in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned. Rbi has also said that no charges should be apply on customers against short of balance, ecs...
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J
Jsk1234
Jan 2, 2025
Jan 2, 2025
This thread was updated on Jan 2, 2025
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Gift city/NRE/NRO

Dear Sir/Madam,

Re: Incompetence in Account Opening and Unauthorized Charges - Gift City/NRE/NRO Account

I am writing to express my disappointment and frustration with the incompetence displayed by IndusInd Bank during the opening of my Gift City/NRE/NRO account. Despite fulfilling all KYC requirements, the bank's inefficiencies have resulted in a loss o[censored]SD 120, charged by the Intermediate Bank.
br...
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A
AmanRomy
from Kolkata, West Bengal
Dec 23, 2024
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Fraudeulent behaviour of Credit card agents

Address: Kolkata

Dear Team,

Your one of the agent Satish Chaurasiya (+[protected] called me up for credit card issue telling me I will receive a little more than 3 lacs in rupees as credit. He had talked to me several time before the process of issue got completed. But when I actually received the card, I got a mere credit amount of just rupees 30k which he never even mentioned before. After asking about the mismatch, he told it would...
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N
najm.macet@
Oct 19, 2024
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Address: Delhi

Reminder-16


Pending Case Id[protected], 63568564, 63674665, 63467803,[protected], 63985877, 63786434, 63973931, 63972604, 63965419, 63963776, 63882879, 63881996, 63876942
Despite reaching out to various channels, including the @ Nodal Officer, @ Customer Care Head, @ Head of Branch Banking, @ZH North 1, @and BIOB Delhi, there has been no response. It seems that priority is being given to premium customers, leaving my concerns unaddressed.
IndusInd Bank customer support has been notified about the posted complaint.
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    S
    SreejaVadlamuri
    Oct 12, 2024
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    Noc is not received for 2 wheeler

    Hi Team,

    I have cleared the 2 wheeler loan amount for the bike TS15FK0826 in 2023 but have not received the NOC.

    Below are the details, requesting you to provide NOC ASAP

    Vehicle No- TS15FK0826
    Loan A/c No- AEP02128H
    Engine- 15548
    Chassis- 55499...
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    N
    najm.macet@
    Oct 9, 2024
    Oct 17, 2024
    This thread was updated on Oct 17, 2024
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    Delay in Account opening

    I tried to open a bank delight account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no KYC completed. I have done the offline KYC at home branch also but still delay in account opening....
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    S
    Sunil_Agarwal_Kia
    Sep 25, 2024
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    Hi Team,

    Request you to please help me to get my NOC for Two-Wheeler Loan which got closed in 2022. I have been chasing with bank and customer care no response yet below my vehicle and loan details.

    LOAN Acc NO: MZC00374H
    Registration No: MH03DH0158
    CHASIS Number: MBLJFW053KGD07015
    VECHICLE: JF17EJKGD08320

    Please support
    IndusInd Bank customer support has been notified about the posted complaint.
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      M
      Mohd Rafi Khan
      from Damoh, Madhya Pradesh
      Aug 30, 2024
      Sep 19, 2024
      This thread was updated on Sep 19, 2024
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      Sir
      I have old NOC (Booklet) and not shown online record due to old format NOC. I want to apply for PVC RC and HSRP number plate. but without NOC I can't apply for this process. I already paid charge for duplicate NOC on[protected] but still[protected] not received that.
      RC no. - RJ20SK9354
      Deal no. - RJK03179H
      Mob. No. - [protected]
      IndusInd Bank customer support has been notified about the posted complaint.
      Sep 19, 2024
      Updated by Mohd Rafi Khan
      no any reply against my complaints.
      is that "the policy of IndusInd Bank"?
      Sep 19, 2024
      Updated by Mohd Rafi Khan
      I will go to consumer court against this IndusInd Bank
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        B
        badgav naresh jain
        Aug 1, 2024
        Aug 1, 2024
        This thread was updated on Aug 1, 2024
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        Address: CHUNGI NAKA SALUMBER

        मेरे खाते में किसी अज्ञात व्यक्ति द्वारा 3600 रुपया फर्जी डाला गया है जो मेरे जानकारी में नहीं है जिस वजह से मेरे खाते को फ्रिज कर दिया गया है जिस से मेरे जमा पूंजी को भी रोक दिया गया है श्री मान जी निवेदन है की मेरे खाते में जो मेरा रुपया है उसका उपयोग मुझ्र को करने देवे मेरे खाते को चालू करने की कृपा करे [protected] naresh kumar jain account no[protected]
        IndusInd Bank customer support has been notified about the posted complaint.
        Aug 01, 2024
        Updated by badgav naresh jain
        लीन लगी हुई राशी को छोड़कर मेरे बाकी रुपया को रिलीज किया जाये जिससे मेरे परिवार का पालम पोषण कर सकू में अभी आर्थिक स्थिति सही नहीं है
        Aug 01, 2024
        Updated by badgav naresh jain
        naresh
        Aug 01, 2024
        Updated by badgav naresh jain
        bank
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          S
          SHEIK GOUSE AHMED
          Jul 14, 2024
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          Dear IndusInd Bank Customer Service,
          I hope this message finds you well. I am writing to report an unauthorized transaction on my credit card account and to formally dispute this charge.
          Account Details:Name: SHEIK GOUSE AHMED Card Number: 9423 Unauthorized Transaction Details:
          Transaction Date: 11/07/2024
          Transaction Amount: 29509.38 Merchant: Mobiwik
          Multiple Unauthorised Transactions
          I confirm that I did not authorize this transaction and I am not aware of how it occurred. I have taken steps to ensure the security of my account and have not shared my card details with anyone.I have block my card immediately to prevent any further unauthorized transactions. Additionally, I request a thorough investigation into this matter and a reversal of the disputed charge.Attached are copies of relevant documents, including my most recent statement highlighting the unauthorized transaction. I would appreciate a confirmation of receipt of this email and any further instructions or forms I need to complete for the dispute process.
          Thank you for your prompt attention to this urgent matter.
          I look forward to your swift resolution of this dispute.
          Best regards,
          SHEIK GOUSE AHMED
          Cyber Crime Complaint Acknowledgement No.[protected]
          IndusInd Bank customer support has been notified about the posted complaint.
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            A
            akash81
            Jul 11, 2024
            Jul 11, 2024
            This thread was updated on Jul 11, 2024
            Resolved
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            Resolved

            Re-vkyc through online otherwise account close

            Sir
            I Tithi Choudhury account no[protected] My queries previous mail conversation ( Ref mo. 58531022 / 58755924 /59028735/59029043/ 59085959 /[protected]not resolve till date, sir my account related vkyc from your agent side is not completed agent discontinued the vkyc process so account show Debit freeze, till date I am facing my account transction problem
            my nearest two indusind branch 35 kilometer far away from my address...
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            S
            Shaikh farez
            May 27, 2024
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            Respected sir/ madam,
            My self shaikh Farez shaikh naser i have open account and do kyc on 14 /05/2024 and sir told me it will update and it will unfreeze today is 27/may/2024 uptill now it's showing in process from bank cidco santosh sir which done my kyc he said from our side it's done and you documents goes to clu team which assign from 15 days happen but he didn't work and update to system I am facing problem of freeze plz unfreeze my account. Why ant customer open account to use and do transaction but if it will not happen then why we will open account to freeze to you so plz do kindly and unfreeze my account help me
            My account no :[protected]
            My mobile no :[protected]
            My Date of birth:22/09/2004
            My full name is Shaikh Farez Shaikh Naser
            IndusInd Bank customer support has been notified about the posted complaint.
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              G
              Gaurav.rmc
              May 10, 2024
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              Resolved

              In October 2016, I purchased a Ford Ecosport vehicle and obtained a loan from the Raebareli branch of IndusInd Bank for a three-year term. The loan was repaid in full in 2019. Subsequently, I visited the bank to collect the No Objection Certificate (NOC), but I was informed that it had been returned to the main office (Lucknow) because of my delay in collecting it. I then applied for a duplicate NOC and paid the required fee on August 1, 2022 (Fee Receipt Attached). As of May 2024, I have not yet received the duplicate NOC.
              May 10, 2024
              Complaint marked as Resolved 
              Nothing happened.
              IndusInd Bank customer support has been notified about the posted complaint.
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                P
                Premlata Rai
                from Raigarh, Chhattisgarh
                May 9, 2024
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                My name is Premlata Rai and I had ordered Isc class 12 physics book of RS. 350 in Clankart website on 29 April 2024 and after 3rd May the seller cancelled the order. And on (Date 4th May 2024)
                Clankart initiated the amount to my account but I still didn't get the money. Clankart sent this reference number
                Reference number[protected]

                Refund I'd RCR[protected]

                and told me to fill charge dispute form but Indusind bank in my area doesn't have such policy.Earlier I tried to email the issue on indus banks helpline mail and they provided me this service no.[protected] but no action was taken
                So please kindly respond to this complaint.

                My upi no. is [protected]@ybl

                Thanks you sir
                IndusInd Bank customer support has been notified about the posted complaint.
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                  A
                  Akhil kacholia
                  Apr 11, 2024
                  Resolved
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                  Resolved

                  I have been using credit card for the last more than 5 years. I have never made delayed payment. This time also I have cleared credit card bill a day before due date. i.e 23/03/2024 of rs 8820.87 as per the statement through sbi yono bank but the amount had not been credited till 30/03/2024 and I got the refund on 31/03/2024. So I made the payment again on 01/04/2024.

                  I have already informed them so many times through mail that amount has not been delayed because of me, it's because of your associate partner ( sbi yono). It's not my fault.

                  They have charged penalty of rs 5104 approx for the mistake I didn't commit. I have been trying to connect with them through mail but they are not responding.

                  I would request you please look into the matter. my credit score would have negative impact because of this.
                  Apr 24, 2024
                  Complaint marked as Resolved 
                  still pending
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    H
                    Harsha Gorremuchu
                    Mar 6, 2024
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                    I have received repeated credit card offers even after DND for the Jio number in my Jio app and even with the IndusInd DND.
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      D
                      dsa dad
                      Mar 4, 2024
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                      Debit freeze in savings account

                      I am an Indie customer account number[protected]. And my indie account has been debit freeze since last month. To solve this issue I went to the nearest indusland bank branch and they told me the fraudulent activity has been marked due to too much transaction and to solve that you have to renew your KYC and for that I have been given my aadhar and PAN card and also as per request by the manager I have given an application that I give my...
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                      B
                      bisanikailash
                      from Mumbai, Maharashtra
                      Feb 17, 2024
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                      Charges reversal

                      Sub : Reversal of Credit Card charges Rs. 825
                      I have made a payment on time for Rs. 1799.00 27/1/23, but the same got returned by bank after two days 29/1/23, which I have noticed late and i have put a mail immediately as soon i noticed . I have placed a request for reversal but the same got rejected . I will be happy u can help me out in this regards.

                      Kailash Bisani a/c no.[protected] .Mail Id [protected]@rediffmail.com...
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                      D
                      dinesh4567
                      from Chennai, Tamil Nadu
                      Feb 14, 2024
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                      Car loan NOC not issued even after clearing the loan

                      Address: Guindy

                      I cleared the car loan by paying total due amount on 18JAN 2024. They said I'll receive NOC in two weeks maximum. I'm following up with them till now and they are not responding.

                      It's been one month. The staff are saying that they don't know where the NOC is! They are asking me to go to the head office in Kodambakkam. When i went there, again I'm asked to visit the branch which is Guindy. I'm being treated badly by them. Never...
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                      S
                      Sethumon K
                      from Pathanamthitta, Kerala
                      Feb 12, 2024
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                      Till now no RESPONSE FROM THE CUSTOMER CARE

                      I am writing to formally request the closure of my Indusland Credit Card account, bearing the card number [protected]. This request is being made due to my inability to link the credit card with the Indusland Mobile App.

                      I have faced challenges in linking my credit card to the Indusland Mobile App. Despite my best efforts, I have encountered technical difficulties that have prevented me from completing this mandatory process.

                      Given the importance of the security features and services offered through the mobile app, I understand the significance of this requirement. However, due to personal circumstances and the limitations I've encountered, I believe it is in my best interest to close my credit card account.

                      I kindly request that you initiate the necessary procedures to close my Indusland Credit Card account as soon as possible. Please inform me of any outstanding balances or dues on my card so that I can settle them promptly.

                      To ensure a smooth transition, I would appreciate your guidance on the steps I need to take to settle any outstanding payments and return the credit card to your institution.

                      I would like to take this opportunity to thank you for the services provided during my tenure as an Indusland Credit Card holder. While circumstances have led me to this decision, I have appreciated the convenience and support I received from your team.

                      If there are any additional requirements or information needed from my end to facilitate the closure process, please do not hesitate to reach out to me at sehumon.[protected]@gmail.com.
                      IndusInd Bank customer support has been notified about the posted complaint.
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