[Resolved]  Indusind Bank — cheating customers - personal loan

Hi,

I have a personal loan in indusind bank and due to many issues with this bank i want to close my loan account.
I requested them to share the complete details of my loan account and they are not sending proper details.
I emailed them and i called them but they are not responding properly.
After so many emails they responded after 25 days in last month so i paid this month emi and requested them to share the remaining amount so that i will pay asap.

They increased the outstanding amount now from the last statement, and i already paid one emi as well this month. I am not sure how my loan amount increased after payment?
They are not sending all my emi monthly data.

My loan number[protected]

Help me out in this, i am ready to file a case on them too.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2020
IndusInd Bank Customer Care's response
We have notified our concerned team about the same and acting upon the issue highlighted by you with reference number 02072627.
Request your support and co-operation in the interim.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information