[Resolved]  Indusind Bank Consumer Finance Division — Update of Civil status

Address:

Vadodara, Gujarat, 391110

Respected Sir,
My Wife Purchased an Activa on finance from your bank on 09/07/2011 from C. R. SCOOTERS VADODARA. her loan a/c.no is GVD02196H.& I was as a gaurenter. At that time we requested your loan executive to keep the EMI DATE ON OR AFTER 15th of every month due to delay in salry sometimes. your executive assured us that cheque will come to your a/c. After 15th of every month.
Loan was completed on 07/06/13 but due to delay in Salry one
cheque of Date 12/03/13 returned due to insufficient funds. Later on we paid the emi by cash on 03/04/13. But your executive was asking for cheque return panelty of RS. 449/- which we refused to pay at that time.
On completion of loan we asked for NOC But they asked us to pay the Penalty but we refused to pay because according to us it was not our fault. Due to which your bank has spoiled our a/c. Status in CIBIL. Which came to our notice when we applied for a car loan which was once approved & then rejected due to CIBIL STATUS.
Then we paid the Penalty with interest Rs.1053/- on 29/07/16 & Received NOC 24/08/16. your executive assured us that CIBIL will be updated within two months by 24/10/16.
But CIBIL status is not yet Updated till date & showing the CIBIL score of 618.
I request you to Update the CIBIL as soon as possible.
Plz. do needful into the matter.

Thanking you

Amitabh V. Shrivastav
Manisha A. Shrivastav