[Resolved]  Indusind Bank — credit card atm withdrawal by some fraud.

My credit card got duplicated by some frauds and they did an atm withdrawal from the same. I had raised and fir and immediately blocked my card. They gave me a mail first saying that the said amount of 20000 has been returned back to your account and the dispute is resolved. But in the subsequent months i received another bill with the 20000 rs amount against atm withdrawal. Now they have added another 10000 rs saying reward point redemption. All this have been reported to the bank but till now no reply from there side. Every time they send me the bill with huge finance charges and the unpaid bill amount. Kindly guide
[protected]@gmail.com
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Feb 23, 2019
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2019
IndusInd Bank Customer Care's response
Dear Girish,

We wish to inform you that our team is working on your concern vid[protected], will revert to you shortly.

Thanks,
Team IndusInd Bank.
Complaint comments 

Comments

Hi, You may aware that this bank is one of private bank their charges are very high that is more than govt bank charges.As far as fraud concerned if you are not about safety of account It is better to close the account if not assured by bank against fraud, further it is advisable not to disclose any bank details like a/cno, pan no, adhar no, pass words if any over phone even from bank so as to protect the hard earned money.

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