[Resolved]  Indusind Bank — credit card cancelation

Address:Thane, Maharashtra, 400615

I am using platinum aura master card ending with 9005.

Now i want to cancel my card for that i have contacted your customer support & they suggest to generate t-pin.

I have tried more than 10 times to generate the t-pin but every time after providing the all information the system not able to generate the t-pin due to some technical issue. Last three days i am facing the problem.

I am using hdfc & sbi credit card & never faced such issue..

I am very much offset with the customer care support.

Kindly reply with alternative to resolve my issue at earliest.
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Jan 26, 2019
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
IndusInd Bank Customer Care's response
Dear Rakesh,

We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

Thanks,
Team IndusInd Bank
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