IndusInd Bank — credit card : not getting any mail or sms for due date notification
Isisathishkumar on Mar 8, 2018
I have been using this card nearly one year in the platinum card. I have noticed sometimes notification message or mail didn't send to the customer for reminder notification. It should be sending to them pro rata basis at least one time.
There are charging late payment fee for this so please take a necessary action to provide the permanent solution.
Please find the details below:
Credit card no: [protected]
[Mar 08, 2018] IndusInd Bank customer support has been notified about the posted complaint.
Verified SupportIndusInd Bank Customer Care's response, Mar 09, 2018
We have forwarded your concerns to our relevant team and shall revert to you shortly.
Team IndusInd Bank
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
IndusInd Bank - I do not have a credit card but they send me bills and this impacts my cibil score