[Resolved] Indusind Bank — credit card : not getting any mail or sms for due date notification

 
1 Review
 isathishkumar on Mar 8, 2018
I have been using this card nearly one year in the platinum card. I have noticed sometimes notification message or mail didn't send to the customer for reminder notification. It should be sending to them pro rata basis at least one time.

There are charging late payment fee for this so please take a necessary action to provide the permanent solution.

Please find the details below:

Credit card no: [protected]
Sathish kumar
[protected]
Complaint marked as Resolved Apr 11, 2018

Complaint Status


[Mar 08, 2018] IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
IndusInd Bank Customer Care's response, Mar 09, 2018
Hi Sathish,

We have forwarded your concerns to our relevant team and shall revert to you shortly.

Thanks,
Team IndusInd Bank
Updated by isathishkumar, Mar 29, 2018
Still the issues is open on my current billing cycle as well.
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    Indusind Bank - credit card : not getting any mail or sms for due date notification