[Resolved] Indusind Bank — Debit card unauthorised transactions.

mnyasurvey

from Mohali, Punjab

Address:	229001
Website:	www.indusind.com

At 4 april 2017, some unauthorised transaction had been made by my indusind debit card, i am wondering from this date that how it can be done when all banks(including indusind) sending otp before every transaction made, i think because of techanical fault of indusind otp my money had gone, my money should be refunded.

btw two amounts from that all amounts refunded, i dont know how, so when 2 amounts can be refunded other amounts should also be refunded, right?

+3 photos

Was this information helpful?

No (0)

Yes (0)

May 12, 2017

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

IndusInd Bank Customer Care's response Dear Customer,

Regret the inconvenience. We request you to share your contact details or write to us at [protected]@indusind.com to enable us to forward the details to our relevant department.

Thanks,
Team IndusInd Bank

Apr 14, 2017

Updated by mnyasurvey pandey.[protected]@gmail.com

Apr 14, 2017

Updated by mnyasurvey i sent email to [protected]@indusind.com, now if indusind will solve my problem then i will update my complaint status, thank you.

Apr 19, 2017

Updated by mnyasurvey indusind not replying my emails which i had sent from pandey.[protected]@gmail.com
):