[Resolved]  Indusind Bank — Fake and incorrect information provided by indusind sales executive (telecaller)

Address:Pune, Maharashtra, 411041

I am a new customer (Member) of indusind credit card bank. I received this card in last week 23 May 2017. Mr. Rohit at Pune branch he has called me and convenced me to be a member of indusind credit card bank, he gave me a fake (incorrect) information. So I am afraid to stay with this bank in future for this reason. Rohit (sale exacative) told me that you will get Rs 2000 polo wrist watch as a gift and one time yearly fee Rs 575 and you can able to pay it after 2 months of joining but today i got a message from indusind credit card branch to pay your one time yearly fee Rs 575 before due date of 23 Jun 2017 so given information is not matching still I do not received any Pollo Rs 2000 wrist watch but i received a message of Rs 575 on time. I have called many time to Rohit (sale exacative) on his given mobile whats no. [protected] he didnt received my call and I have messaged to him on whatsup he read all messages but didnot reply me on my messages, when he needed my documents he asked me to whats up all documents on given no. hence I want to close (Exit) my credit card membership form this bank immediately please take an action and help me on this.
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Jun 8, 2017
Complaint marked as Resolved 
Thanks for taking care of my complaint.
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
IndusInd Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Jun 07, 2017
Updated by Amol Dharmadhikari
Thanks for respond immediate,

My Details:

Name : Amol Dharmadhikari

Contact No: [protected]

Address: Narhegaon Pune

E mail ID: dharmadhikari.[protected]@rediffmail.com
Jun 07, 2017
Updated by Amol Dharmadhikari
Given mail ID also fake it has bounced mail.
[protected]@indusind.com
Complaint comments 

Comments

Indusland Bank is yet to send me the Credit Card, however, before the Credit card comes in, they have sent a statement with Rs. 575 showing as due, whereas I am still to receive the Credit Card.

There is no one to receive calls when you call the Customer Service number.

Please stay away from such bank.
My account number IndusInd Bank my David 70000 pay account i b vaccine you please my help mujhe bhi was chahiy

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