Indusind Bank — forex card reissue

Address:

Lucknow, Uttar Pradesh, 226007

Greetings sir,
I lost my indusind forex card back in june. When i was in india between august to october, i followed your advice and visited the brach to get a new forex card. Turns out the people from indusind reversed my remaining balance of forex card to my account but didn't issue me a forex card.
First, they asked about my visa and air ticket and stuff and said they would only issue if i had all the things stated. When i finally had all those things, they just told me to visit another brach because they didn't have the forex card. I went to at least 6 different branches in lucknow in my last week of india before i came here to germany for my studies. They were not able to issue me the forex card.
My mother is coming to visit me during my christmas holidays. I need you to mail me a new forex card at the earliest to my home address
Indusind i fed up your services and dirty shenanigans, so please help me out. I am a student over here so i need to help me
Sincerely yours ojaswi jaiswal