[Resolved] Indusind Bank — fraud by indusind bank with tirupati balaji hair, inc. | |
Hi, I am raj kumar, accounts manager from tirupati balaji hair, inc. We are manufacturer and exports of human hair extensions from india and receiving the orders from more than 100 countries. Here i want to give fair reviews about the fraud done by indusind bank to us with its dollar one account. We got opened a current accounts few years ago with this bank for receiving payments from our international customers. They call this account dollar one account. Commitment of bank is to maintain 1 lac minimum balance in account and in return they offered one dollar charge for getting exports documents crossed. Now the problem raised last year when we tried to submit about 200 shipments documents for crossing. Bank said they will charge us minimum inr 1000 + gst for each document which was supposed to be inr 60 + gst as per the account commitment. They said all these shipping documents are pertaining to the payments received by us via paypal and transferred to our bank account in neft by paypal. Bank is saying that they will cross only those documents for dollar one cost for which payments are directly transferred by customers to bank in usd. But in they offer documents there was no such condition, Now bank is asking us for paying it about inr 2, 50, 000/- which was supposed to be maximum inr 12, 000/-. Bank employees are not responding us ion this matter. So, if you want to get dollar one account from this bank then make sure you do not receive payment via paypal in this account, otherwise you will have to suffer huge loss. Thanks & regards! Raj kumar Tirupati balaji hair, inc. https://www.indianhairindustries.com/ You can contact us via whatsapp at : +[protected] Was this information helpful? | |
Dec 10, 2018 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 IndusInd Bank Customer Care's response Dear Customer, We request you to provide us your registered contact details or write to us at [protected]@indusind.com to enable us to assist you. Thanks, Team IndusInd Bank. | |
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