Indusind Bank — Fraudulent Transaction on my Indusind Credit Card | |
I am writing to report a fraudulent transaction on my Indusind credit card ending 6010. I am attaching sms that I received of the transaction for your reference. I am attaching my account activity details on gmail of suspicious activity which I could find on my gmail Attached below are the IP address and timeline which showcase that my gmail was hacked between May 18 and May 21 and that is how my OTPs were also compromised. I also have screenshot of these and gmail activity that were done on my account.There are searches for words with bank names, like Axis, Sbi, safepass, OTP etc.. May 18: My gmail was accessed in Morocco via the IP address 160.176.193.153 May 18: Gmail Accessed in Brazil via IP 138.122.82.34 May 21 : Gmail accessed in Ukraine via IP 46.164.146.130 In case of Indusind they checked for my Indusind card ending with 6010 . This was at the same time in the day when these fraud transaction happened on indusind card . I am giving you the best way possible to showcase that my gmail was hacked and that is how they got the OTP and transaction were done . Please do not make me go to your branch offices in this covid situation . The proof that I have given you will not only help you find the transaction and who and how they were done but I believe show that these were definitely not done by me Was this information helpful? | |
IndusInd Bank customer support has been notified about the posted complaint. Verified Support Jun 23, 2021 IndusInd Bank Customer Care's response We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com along with card details.
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