[Resolved] Indusind Bank — I'm submitting a complaint about the customer care service facility given to customers. | |||||
Hello Team, I'm an existing customer of IndusInd bank since last 4-5 years. I ordered a jeans online from myntra and cancelled it on[protected]. I was supposed to get the refund of Rs. 419 into my account within 7-10 working days. And I yet haven't received my refund. I queried the myntra team from where I came to know that the refund is already credited by their side. For the same I called the customer care service on[protected] where an executive transferred my call to speak to the representative but it took 20 minutes and I didn't get any response. This is very upsetting if the customer care services are going to help in a certain manner. I want to know the status of the refund and request you to refund into my account possibly by the earliest. It would be really great of you. Kindly help me with this and looking forward for the response. Attaching the relevant pictures below. Was this information helpful? | |||||
Apr 24, 2017 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Mar 22, 2017 Updated by Ankita Singh Chauhan Hello Team, I'm an existing customer of IndusInd bank since last 4-5 years. I ordered a jeans online from myntra and cancelled it on[protected]. I was supposed to get the refund of Rs. 419 into my account within 7-10 working days. And I yet haven't received my refund. I queried the myntra team from where I came to know that the refund is already credited by their side. For the same I called the customer care service on[protected] where an executive transferred my call to speak to the representative but it took 20 minutes and I didn't get any response. This is very upsetting if the customer care services are going to help in a certain manner. I want to know the status of the refund and request you to refund into my account possibly by the earliest. It would be really great of you. Kindly help me with this and looking forward for the response. Attaching the relevant pictures below.  Verified Support Mar 23, 2017 IndusInd Bank Customer Care's response Dear AnkitaWe sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest. Thanks, Team IndusInd Bank. | |||||
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Sr my bike registration no ap28cg5208, its seazd and soldout the another coustomer but not transwar the name iam allreddy taken noc certificate from bank since 3years back but bike show still my name in rto
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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