[Resolved] Indusind Bank — indusind bank cancel one assist service

harishadow

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600110

Received sms from indusind bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 21:21 pm 29th June 2018
Indusind card no. [protected]
Oneassist relationship number - 4765390

Mobile no. [protected]

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Aug 8, 2018

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

IndusInd Bank Customer Care's response Dear Customer,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

Thanks
Team IndusInd Bank

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Comments

ultimateshravan

from Kodar, Telangana

I did not get NOC from Indusind bank since many years. Can you please help me to get the same.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Hariharan,

Greetings from OneAssist,

We are sorry for the inconvenience caused .

As requested by you we have initiated your cancellation process vide service request number - 3324569. Your refund amount 1899/- will be credited in your account within 5 to 7 working days.

For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Regards,

Sophia,

Team OneAssist.