[Resolved]  Indusind Bank — indusind bank sector 12 noida - careless approach & mis guide by manager

Address:201301
Website:www.indusind.com

I had made an investment of rs.1, 00, 000 (2700 shares @ rs.37.00) in tata aig life invest assure gold - whole life midcap equity fund via mr. Raj sharma (Branch manager noida sector 12).
.
My account details
Bank: indusind bank ltd
Account name : gajendra singh
Account number : xxxxx xxxxx
Policy no : u081364xxxx
Product name: tata aia life tata aia life insurance fortune pro (110n117v01)
Guided by: mr. Raj sharma - branch manager noida sector 12 ([protected])
Documented by : sunny from indusind bank: [protected]
Pay : 1, 00, 000 / year for next five year from[protected]
Locking period: 5 years only
Get the return: based on market equity & nav :
Life risk cover : 10, 00, 000 only in case of death (Any means)

I’ts been 01 year my inusnet bank dashboard show this fixed statics that your fund value is 90, 000 now.

While as per tata aig life invest assure gold - whole life mid-cap equity fund my value should be 1, 27, 000.
(I had booked on rs.37/share, today share value rs.47.80- i have 2700 shares)

I have been mis-guided by people of noida sector 12 branch & they never took my concern on serious note.
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Jan 8, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
IndusInd Bank Customer Care's response
Dear Customer,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Dec 08, 2017
Updated by Gajenn
This is one more negligence from your side.

I have already sent you an email on [protected]@indusind.com on 6th of December 2017.
Nobody called me back or replied to my email till date its been 50+ Hours now.

Complaint comments 

Comments

Sir, I was make emi of the above vehicles time to time. I received a message to collect the noc from the Vizag_ATT branch. Now I approach the branch to collect the noc, the bank Manager asking R/s.14000/- per noc. Hence I request you issue our noc as an early date alongwith our bank loan stmt. (ATT00116L & ATT00117L)
Who resolved it ... It's still open...
Bank and its cutomer support all are careless ...

Sab sales ke log baitha rakhe hain bus ...

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