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Tata AIA Life Complaints & Reviews

2.9
Updated: Jul 1, 2025
Complaints 350
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194
Unresolved
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Tata AIA Life reviews & complaints(350)

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Y
from Bengaluru, Karnataka
Jul 1, 2025
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Sales scam by tata aia and hdfc bank

I was sold policy by giving wrong promises and now both are not ready to take responsibility. I have been most loyal customer to HDFC and they sold just to earn commission which is very unethical we need to take action on these sales teams.
Even post sales TATA AIA is worst, you need to pay to call them and paying through credit card comes with sur charge which was not the case when buying an insurance.
I saw many people raising...
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shankulkarni
from Pune, Maharashtra
Jul 1, 2025
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Claim not processed even after 3 months

Address: Pune
Website: TATAAIG

We had purchased the TATAAIG policy for bile insurance in Nov 2024. We had raised one claim due to Bike accident on 20th March. The bike repair happened at HOnda authorized service center and payment was done directly as no cashless facility available. The claim number os [protected]. However even after 3 months, the claim is not processed and there are different responses from TATAAIG Pune team (Sabir Shaikh, Umesh Pawar, Santosh Thite)....
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Hello,
Extremely disappointed with TATA AIA Life Insurance.
My experience has been nothing short of frustrating. The customer service is almost impossible to reach — long wait times, clueless representatives, and zero follow-up. I faced repeated delays in policy processing, and nobody seems accountable.
The app and website are confusing and buggy, making it harder to track policy status or raise queries. Even basic...
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S
satyarthsaurabh
May 12, 2025
May 12, 2025
This thread was updated on May 12, 2025
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Tata aia policy declined without refund, no customer support after purchase

Address: Patna

I purchased a life insurance policy (Policy No. C[protected] from Tata AIA Life on April 9, 2025, under the Maha Raksha Supreme Select plan. After the medical examination, the policy was declined due to TMT findings. However, even after repeated follow-ups, no refund has been processed.

The most concerning issue is that after policy rejection, all customer support options have become non-functional. The paid helpline only plays...
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M
mukeshjain1224
from Delhi, Delhi
Apr 13, 2024
Apr 27, 2024
This thread was updated on Apr 27, 2024
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fraud mis selling complaint

Dear Ranjana Kahane CEO Office.

Complaint of Fraud Case.

Today is my last mail. After that we will meet you in consumer court and IRDA complaint. My policy number is C[protected]

I am Mukesh Chand Jain. In the month of August 2022, I was checked my Cibil score on paisa bazaar,

After that I received a call from Tata Capital manager. he said that we provided the loan against mortgage,...
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S
soma.mitra
Nov 15, 2023
Nov 16, 2023
This thread was updated on Nov 16, 2023
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Removal of pan from irdai agency portal

Ear team

Please help to remove my pan for IRDA portal

Name - SOMA MITRA

My pan no - AKQPM3941C

Insurance company name - TATA AIA LIFE INSURANCE CO LTD

My agency code- AIL4609382

So I humbly request you to please remove my pan card no for IRDA portal since I am no more working as an agent.
THIS IS LONG TIME NOW AND THE PAN SHOULD HAVE BEEN REMOVED....
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H
hiren4048
from Bhavnagar, Gujarat
Jul 13, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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HDFC and TATA AIA misleading consumers

Sir,

This Message is regarding about HDFC and their Employees fraudulently providing me Insurance by misleading me into buying it with fake information and details regarding the Insurance. By which they caused a huge loss to my family. The Information of the HDFC Bank, Bharuch is:

Mr. Siddharth Jain (Personal Banker) ([protected]) and Mr. Rupesh.

I hold multiple Bank accounts in HDFC Bank....
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H
hiren4048
from Bhavnagar, Gujarat
Jul 13, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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No transparency and use of fake information by HDFC Bank Employees

Sir,

This Message is regarding about HDFC and their Employees fraudulently providing me Insurance by misleading me into buying it with fake information and details regarding the Insurance. By which they caused a huge loss to my family. The Information of the HDFC Bank, Bharuch is:

Mr. Siddharth Jain (Personal Banker) ([protected]) and Mr. Rupesh.

I hold multiple Bank accounts in HDFC Bank....
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T
Tangasala
from Tirupati, Andhra Pradesh
May 29, 2023
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Want to cancel my tata aia agent code

Dear concern

I am Harikrishna T and currently i am an agent and my code 5086576. I joined as agent in 2022 january due to my neighbor advice and force but since joining I sourced only one policy and that details also I forget as I not interested to sell policies. Now I got a new job in private sector where they are not accepting me because of the live licence in TATA AIA. I went to the branch located in koramamgala banglore...
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N
Nicdip
from Kolkata, West Bengal
May 15, 2023
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Code deactivation

I am Deepika Kumari was employee of tata AIA agency channel. I resigned that organization because of misguided by supervisor mallicka ghosh. After resignation in portal my code is showing active. Many more times i went to branch for this problem but no one is solving.
I am very frustrated because of my active code i cant join anywhere. When I said to supervisor Mrs mallicka ghosh she abused me.

I request to you please...
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G
gomathi_mgm
from Tiruchirappalli, Tamil Nadu
Jan 25, 2023
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Remove Licence Code from IRDA Portal

Address: Trichy

Deactivation of code
Dear team
𝙸 𝚐𝚘𝚝 𝚗𝚎𝚠𝚓𝚘𝚋 𝚒𝚗 𝚒𝚗𝚜𝚞𝚛𝚊𝚗𝚌𝚎 𝚒𝚗𝚍𝚞𝚜𝚝𝚛𝚢. 𝚋𝚞𝚝 𝚍𝚞𝚎 𝚝𝚘 𝚖𝚢 𝚒𝚛𝚍𝚊 𝚕𝚒𝚌𝚎𝚗𝚌𝚎...
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R
Ravina saini
Jul 1, 2022
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Refund premium amount 50000/-

Address: 5th floor fortune height Subhash Marg c-scheme jaipur 302001

Last year I had a ulip plan (U[protected] from tata aia company for Rs.50000/-. This year I can't deposit the premium of the policy because of my financial condition is not good and ecs is being hit again and again in my account by tata company and I asked tata company executive Mr lalit pareek to cancel ecs on 21/06/2022 in which he gave me the mail id of [protected]@tataaia.com and said that email on this email id and ecs will be cancelled...
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K
Kedarnath Srilalan
May 20, 2022
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TATA AIA Not refunding GST Waiver for NRE Customer

I am an NRE Customer and paid my TATA AIA Insurance premium this year from my Foreign Bank + Indian NRE account. I have provided all details / transactions / NRE proof etc but TATA AIA is sending an apology mail that i am not eligible. It is very shame from TATA AIA to behave like this inspite of submitting many supporting documents to prove that am an NRE customer and paid my Premium using Foreign Banks + NRE.

Service Request...
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A
Arun Prasad G
from Chennai, Tamil Nadu
Apr 17, 2022
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Non Refund of Rider Premiums

I have a TATA AIA Life Insurance Policy and during the FLP, I requested for cancellation of the Rider. Here are some basic notes.

a) Date of Policy Commencement : June 15, 2020
b) Free Look Period : 30 Days, as Policy was sourced thru Electronic/Distance marketing mode via Policy Bazzar, in Online Mode, and I have never met any tata aia executive
in person ever. Please look at the attachment where it says, "Distance...
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A
ankit567kumar
from New Delhi, Delhi
Mar 10, 2022
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Not giving refund neither creating my term plan

Address: Mumbai
Website: www.tataaia.com

Dear All,
I have taken Term Plan of tat aia 30 days ago for premium of 7000000 INR including all the riders for which i have paid 9435 INR. after making payment received call from tata aia helping me out to upload the document according to that i have uploaded everything. after my medical done by tata received a call that policy is created will received soft copy today on mail and with in 7 days will received hard copy also. Its been...
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M
Mamon Bhar
Feb 19, 2022
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NOC not giving

Address: Shrirampur.Hooghly

Dear sir,
I have an agency code with Tata AIA life insurance.But I have not started any business with them. And I have required the NOC from them as my job offered.I have requested them too many times but not get till date.My agency code is AIL4968707.

Regards
Jhumpa Bhar...
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M
melvildsouza
from Bengaluru, Karnataka
Oct 4, 2021
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Tata aia life assure educare at 21

C[protected]Case ID:[protected]

My Policy has matured on 12-09-21. Only upon my enquiry, the company has requested documents for settling the maturity proceeds.
I have submitted the required docs last month and have been writing repeated reminders for confirmation of the receipt of the docs. I have not received any reply till date. Even called up customer care and lodged a complaint. Did not expect this service...
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R
RASMI RANJITA MOHANTY
Sep 27, 2021
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NOC of Agency Code 5021222

Dear Sir,
I Mrs. RASMI RANJITA MOHANTY W/O DEBASIS MOHANTY bearing AGENT CODE:5021222 bearing PAN NO. GNNPM6520D wants to resign from TATA AIA LIFE INSURANCE CO. LTD.when I have given documents to My Upline leader Mr. Subrat Nandi for DPBA coding, my husband mr.Debasis Mohanty was unemployed at that time. Now my husband Mr. Debasis Mohanty has got an opportunity as Sr. Area Manager in an organisation. Now I got an an opportunity as...
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B
Basri
Jul 22, 2021
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Issue to license number and agent code.

Sir,
With reference to the subject cited above, i would like to know the online procedure to get my license and agent code....
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Address: AHMEDABAD
Website: www.tataaia.com

Please find below case history of TATA AIA's team, how they dealt with my file BLINDLY:

I NEED DETAILED EXPLANATION ON THE FOLLOWING RUSTED WORK CULTURE OF YOUR COMPANY AND BEHAVIORAL ISSUES WITH YOUR FOLLOWING EMPLOYEES.

MR DHARMIK HALDANIYA (RM) - Who did not even know about KYC process and made mistakes during filing of my application just to achieve his year ending sales targets.

MR PURVESH...
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