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Tata AIA Life Complaints & Reviews

2.9
Updated: Jul 1, 2025
Complaints 350
Resolved
194
Unresolved
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Tata AIA Life reviews & complaints(350)

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Y
from Bengaluru, Karnataka
Jul 1, 2025
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Sales scam by tata aia and hdfc bank

I was sold policy by giving wrong promises and now both are not ready to take responsibility. I have been most loyal customer to HDFC and they sold just to earn commission which is very unethical we need to take action on these sales teams.
Even post sales TATA AIA is worst, you need to pay to call them and paying through credit card comes with sur charge which was not the case when buying an insurance.
I saw many people raising...
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shankulkarni
from Pune, Maharashtra
Jul 1, 2025
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Claim not processed even after 3 months

Address: Pune
Website: TATAAIG

We had purchased the TATAAIG policy for bile insurance in Nov 2024. We had raised one claim due to Bike accident on 20th March. The bike repair happened at HOnda authorized service center and payment was done directly as no cashless facility available. The claim number os [protected]. However even after 3 months, the claim is not processed and there are different responses from TATAAIG Pune team (Sabir Shaikh, Umesh Pawar, Santosh Thite)....
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Hello,
Extremely disappointed with TATA AIA Life Insurance.
My experience has been nothing short of frustrating. The customer service is almost impossible to reach — long wait times, clueless representatives, and zero follow-up. I faced repeated delays in policy processing, and nobody seems accountable.
The app and website are confusing and buggy, making it harder to track policy status or raise queries. Even basic...
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5
5239687
from Gaya, Bihar
May 15, 2025
May 15, 2025
This thread was updated on May 15, 2025
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Please remove PAN card from IRDA portal

Address: Hanuman nagar colony manpur baypas road Gaya

Respected sir,

My name is Akhilesh Kumar i have joined tata aia life insurance company limited as an agent 9th March 2021 .my agency code -Ail 5239687.and PAN card no -CJSPK0094B.i haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

Applicant name Akhilesh Kumar
Father name Arjun Prasad singh
Date of birth 20jan 1988
License...
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satyarthsaurabh
May 12, 2025
May 12, 2025
This thread was updated on May 12, 2025
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Tata aia policy declined without refund, no customer support after purchase

Address: Patna

I purchased a life insurance policy (Policy No. C[protected] from Tata AIA Life on April 9, 2025, under the Maha Raksha Supreme Select plan. After the medical examination, the policy was declined due to TMT findings. However, even after repeated follow-ups, no refund has been processed.

The most concerning issue is that after policy rejection, all customer support options have become non-functional. The paid helpline only plays...
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samji sathyan
from kollam, Kerala
Jan 15, 2025
Jan 15, 2025
This thread was updated on Jan 15, 2025
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I received an opportunity from a broking company, but unfortunately, the pan number shows the irdai portal.
They are hold the joining process. I have not attended the exam but the urn number (aili[protected]) was generated in the irdai portal.

Pan number:darps2395g
urn number:aili[protected]
Tata AIA Life customer support has been notified about the posted complaint.
Jan 15, 2025
Updated by samji sathyan
Tata AIA Life — Remove the pancard in irdai portal
S
samji sathyan
from kollam, Kerala
Jan 15, 2025
Mark as Resolved

I received an opportunity from a broking company, but unfortunately, the pan number shows the irdai portal.
They are hold the joining process. I have not attended the exam but the urn number (aili[protected]) was generated in the irdai portal.

Pan number:darps2395g
urn number:aili[protected]
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    K
    kathiravan chinnarasu
    from Mayiladuthurai, Tamil Nadu
    Jan 2, 2025
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    Address: VELACHERRY CHENNAI
    Website: www.tataaialife.com

    This is KATHIRAVAN CHINNARASU from MAYILADUTHURAI.Please remove my advisor code 5978306 for my future career.

    Thanks and Regards
    KATHIRAVAN CHINNARASU
    [protected]
    Tata AIA Life customer support has been notified about the posted complaint.
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      kathiravan chinnarasu
      from Mayiladuthurai, Tamil Nadu
      Dec 17, 2024
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      Address: MAYILADUTHURAI
      Website: www.tataaialife.com

      Due to some other job oppurtunity please remove my advisor/agent code [ 5978306 ] and pan number [ bkxpk5546h ].Please accept my request and do the needful

      regards
      kathiravan chinnarasu
      [protected]
      Tata AIA Life customer support has been notified about the posted complaint.
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        R
        Rameshbunga
        from Nandyal, Andhra Pradesh
        Sep 3, 2024
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        Address: Ananthapur

        My name is Ramesh I was joined as agent in Tata AIA life insurance on 09/08/2024. But now I got a good job in other insurance company. I don't want to continue in this company so please remove my Pan from agent waiting for your response.
        My PAN no : CFUPB4685M
        My Advisor code : 9161902
        Tata AIA Life customer support has been notified about the posted complaint.
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          M
          mukeshjain1224
          from Delhi, Delhi
          Apr 13, 2024
          Apr 27, 2024
          This thread was updated on Apr 27, 2024
          Resolved
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          Resolved

          fraud mis selling complaint

          Dear Ranjana Kahane CEO Office.

          Complaint of Fraud Case.

          Today is my last mail. After that we will meet you in consumer court and IRDA complaint. My policy number is C[protected]

          I am Mukesh Chand Jain. In the month of August 2022, I was checked my Cibil score on paisa bazaar,

          After that I received a call from Tata Capital manager. he said that we provided the loan against mortgage,...
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          K
          Khemraj_rathore
          Dec 6, 2023
          Dec 6, 2023
          This thread was updated on Dec 6, 2023
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          Address: Vikas nagar Raigarh cg 496001

          Dear sir
          I have the code of Tata Aisa agency code AIL5863420, plz cancel it immediate basis.
          Regards
          Khemraj Rathore
          [protected]
          [protected]
          [protected]@gmail.com
          Tata AIA Life customer support has been notified about the posted complaint.
          Helping you out is our priority! We will get this checked. Meanwhile don't hesitate to reach us on our email: [protected]@tataaia.com.
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            S
            soma.mitra
            Nov 15, 2023
            Nov 16, 2023
            This thread was updated on Nov 16, 2023
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            Removal of pan from irdai agency portal

            Ear team

            Please help to remove my pan for IRDA portal

            Name - SOMA MITRA

            My pan no - AKQPM3941C

            Insurance company name - TATA AIA LIFE INSURANCE CO LTD

            My agency code- AIL4609382

            So I humbly request you to please remove my pan card no for IRDA portal since I am no more working as an agent.
            THIS IS LONG TIME NOW AND THE PAN SHOULD HAVE BEEN REMOVED....
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            Sk Mujahid Ahmad
            from Bhadrak, Odisha
            Nov 6, 2023
            Nov 7, 2023
            This thread was updated on Nov 7, 2023
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            Address: Rc behera complex,burma bypass,bhadrak,Odisha.pin 756100

            Today 06/11/23 at 3:15;pm I Sk Mujahid Ahmad A existing customer of Tata AIA life insurance...in a customer visit book I fill all the formalities..than I ask for inquiry about my premium due.. but there is no one to hear..a peon who ask me to fill in customer visit book replies that Mr Amiya who's full name I don't no is ioperational staff.I ask him to call, he called him but Mr Amiya said that 15 to 20 minutes he have reach in branch office which is in Burma bypass, Bhadrak...I my self wait foe 20 to 39 minutes.after 30 minutes I collect phone no of Mr Amiya from peon..& I call Mr Anya at 7 pm..he ask me this not the right time to talk with him...I ask what is the right time? He replied that 10am t0 3pm & misbehave with me in slang language & ask me what ever you do & threatened ne to
            Tata AIA Life customer support has been notified about the posted complaint.
            Hi there, we regret the inconvenience caused. Kindly share your contact & policy details with us. We'll get in touch with you.
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              Namudu
              from Hyderabad, Andhra Pradesh
              Oct 28, 2023
              Nov 3, 2023
              This thread was updated on Nov 3, 2023
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              Address: Varun ville appartment Methodist colony kundha bagh Begumpet Hyderabad Telangana

              My self Amar Solunke please provide me NOC By 30th October 2023 as I am requesting begmpet branch tata AIA management to provide there no proper answer please I need because of this my offer letter is not released in HDFC life understand the ungerncy and my career importance send me NOC
              Tata AIA Life customer support has been notified about the posted complaint.
              Hi Namudu, we regret the inconvenience caused. Kindly share your contact & policy details with us. We'll get in touch with you.
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                M
                mehulshah53
                from Mumbai, Maharashtra
                Oct 28, 2023
                Oct 28, 2023
                This thread was updated on Oct 28, 2023
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                Policy no. C[protected]

                They are not providing proper answers . I have done my medical they are again doing the medical.. they are not providing any reason for it … not getting proper answers from them
                Tata AIA Life customer support has been notified about the posted complaint.
                Hi Mehul, we regret the inconvenience caused. Kindly share your contact & policy details with us. We'll get in touch with you.
                Hi Mehul, we regret the inconvenience caused. Kindly share your contact & policy details with us. We'll get in touch with you.
                Hi Mehul, we regret the inconvenience caused. Kindly share your contact & policy details with us. We'll get in touch with you.
                Hi Mehul, we regret the inconvenience caused. Kindly share your contact and policy details with us. We'll get in touch with you.
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                  J
                  Jayesh_Jain92
                  Aug 30, 2023
                  Sep 30, 2023
                  This thread was updated on Sep 30, 2023
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                  Dear Sir, I am an agency of TATA AIA and under which i am a leader with code: 5384824

                  For the business done in the Financial Year 2022-23 a TDS of ₹125000 was deducted but the same is not being reflected on the Income Tax Portal which has disabled me from filing my income tax return.
                  The same issue is being followed up by the branch manager from Ballari named Allama Prabhu for the past 2 month but all in vain.
                  If i fail to file the returns then i will be liable for a penalty of ₹150000
                  so kindly help me solve the issue at the earliest
                  Tata AIA Life customer support has been notified about the posted complaint.
                  Hi Jayesh, we have taken note of your details and shared them with the concerned team. They will get in touch with you. Thank you.
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                    M
                    mohamadaftabakhtar
                    from Ranchi, Jharkhand
                    Aug 8, 2023
                    Aug 9, 2023
                    This thread was updated on Aug 9, 2023
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                    Address: TALIC-Hyderabad-Himayat Nagar
                    Website: [email protected]

                    I am MOHAMAD AFTAB AKHTAR I have a agency code in Life insurance company please remove my pan card from irda pan lookup portal

                    Sir due to my current job SHRIRAM LIFE INSURANCE LTD. my new company not allow to any agent code from any insurance company and I am not interested to continue as a agent for any insurance company.

                    It's my humble request to you to please process to terminate my agent code with immediate efforts from IRDA PORTAL otherwise I am not eligible to join my new job.

                    TATA AIA AGENCY ADVISOR CODE_5714752

                    Pan card no - AXGPA8750L
                    Tata AIA Life customer support has been notified about the posted complaint.
                    Hi Aftab, request you to contact us on our helpline number [protected] or you may write to us at [protected]@tataaia.com with your contact details. Our official will assist you. Thank you.
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                      mohamadaftabakhtar
                      from Ranchi, Jharkhand
                      Aug 8, 2023
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                      Address: TALIC-Hyderabad-Himayat Nagar

                      I am MOHAMAD AFTAB AKHTAR I have a agency code in Life insurance company please remove my pan card from irda pan lookup portal

                      Sir due to my current job SHRIRAM LIFE INSURANCE LTD. my new company not allow to any agent code from any insurance company and I am not interested to continue as a agent for any insurance company.

                      It's my humble request to you to please process to terminate my agent code with immediate efforts from IRDA PORTAL otherwise I am not eligible to join my new job.

                      TATA AIA AGENCY ADVISOR CODE_ 5714752

                      Pan card no - AXGPA8750L
                      Tata AIA Life customer support has been notified about the posted complaint.
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                        Deepak das-dkd
                        from Balasore, Odisha
                        Jul 29, 2023
                        Aug 24, 2023
                        This thread was updated on Aug 24, 2023
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                        Address: Delhi
                        Website: TATA AIA

                        Such a Nonsense call centre...from Tata aia
                        Before i complain them last time...so they now call with Delhi location with different numbers...
                        Tata AIA Life customer support has been notified about the posted complaint.
                        Hi Deepak, we regret the inconvenience caused. Kindly share your contact & policy details with us via DM. We'll get in touch with you.
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                          Deepak das-dkd
                          from Balasore, Odisha
                          Jul 24, 2023
                          Aug 24, 2023
                          This thread was updated on Aug 24, 2023
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                          Address: Mumbai
                          Website: TATA AIA

                          After searching for policy on their website...They are regularly call unnecessarily...after telling that in have no interest for their policy...but they call 50 Times a which which creates disturbances..
                          Tata AIA Life customer support has been notified about the posted complaint.
                          Hi Deepak, request you to contact us on our helpline number [protected] or you may write to us at [protected]@tataaia.com with your contact details. Our official will assist you. Thank you.
                          Hi, Deepak we regret the inconvenience caused. Kindly share your contact with us via DM. We'll get in touch with you.
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