[Resolved]  Indusind Bank — indusind mobile app recharges

Address:Ludhiana, Punjab, 141001

I have recharged one airtel no. [protected] for the amount of rs. 60/- on 14th sep. 2017 from my indusind iconia credit card using the indusind mobile app but no recharge amount have been received and my account got debited with rs. 60/-.
Now i am neither getting any kind of satisfactory response from indusind bank and airtel nor they are ready to refund my amount.
Indusind officials said that provide us a credit note from airtel that they have not received the money and airtel officials said that take to that service provider from wherever you have recharged.

Please provide the solution.
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Oct 30, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
IndusInd Bank Customer Care's response
Dear Rinkal,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

Thanks
Team IndusInd Bank
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