[Resolved] Indusind Bank — loan closed but emi deducted

Katuru78

from Hyderabad, Telangana

Address:

Nellore, Andhra Pradesh, 524001

Sir,
I ramakrishna, my two wheeler loan no. Anj00431s. Vehicle registration no is ap26bc5659. I closed my loan dated.02.08.2018, but dt.21.08.2018 rs.2620/- amount was deducted in my account. 20 times i visited your nellore branch, andhra pradesh, for noc and my deducted amount but no response and worst receiving of your branch employees and manager also. Finally i got 15.09.2018 i received noc. But not recieved my deducted amount at this time. Kindly response my mail and as early as possible pls arrange my money.

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Nov 10, 2018

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2018

IndusInd Bank Customer Care's response Dear Ramakrishna

We regret for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

Thanks
Team IndusInd Bank

Verified Support

Oct 03, 2018

IndusInd Bank Customer Care's response Dear Ramakrishna

We wish to inform you that there is one EMI amount of Rs2620/- collected in excess which is refundable to the you. We request you to please share bank statement front sheet, a cancelled blank cheque and a KYC documents.

Basis these documents we shall arrange to transfer the amount thru NEFT immediately.

We request you to please share the below documents at the branch.

Should you require any further clarification, please feel free to contact us [protected]@indusind.com.

Assuring you the best of our services.

Thanks

Team IndusInd Bank