[Resolved] Indusind Bank — Regarding ATM Security Guard

[Resolved] Indusind Bank — Regarding ATM Security Guard

D Deepak Kumar Khetarpal

Respected sir I am not customer of your bank but few time i use ATM of you bank as I want to inform you that ATM of your bank situated on Ladhewali Road near choggitti railway crossing. Jalandhar Punjab India. That security guard appointed by your bank on that ATM almost drunk you must be check him randomly in evening time on your bases that old man Sardar ji interfere without any reason or demand to people who came to withdraw for money and kindly you must be check that your own bases. otherwise that may risky for people. surprise checking may reveal the truth hope you must be take it seriously. Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Apr 03, 2021 IndusInd Bank Customer Care's response Dear Deepak Thanks for bringing it to our notice. We will look into the matter at the earliest. Thanks Team IndusInd Bank Verified Support Apr 07, 2021 IndusInd Bank Customer Care's response Dear Deepak Thanks for bringing it to our notice. We will look into the matter at the earliest. Thanks Team IndusInd Bank Verified Support Apr 08, 2021 IndusInd Bank Customer Care's response We have investigated your concern and your feedback has been addressed appropriately. We request you to treat this incident in isolation and not as representative of our services. We regret to inform you that we are unable to disclose the feedback shared with the said employee due to internal policies. We wish to inform you basis your valuable concern and feedback, we have already forwarded the same to the concerned unit, and have addressed the concerns appropriately as per our internal Bank Policy norms.
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