Indusind Bank — regarding settlement of my indusind credit card

Address:

123,Arkavathi, Bhavishya Nidhi Enclave, Opp to HMT cinemA, Jalahalli, Bangalore-560013, 560013

Dear Sir/Madam
I am Rajnesh Kumar holding a credit card of Indusind Bank. I am using the card from last 4-5 years but never I get torcher by Indusind representatives
1. It is overdue in my card for an amount of Rs 1, 07, 857.34/- as on Aug 2019.
2. Then I was given a call to Customer care regarding the settlement of the amount due on my credit card on 12.08.2019 and they have given me Reference No. [protected], regarding the same.
3. When I didn't receive any call then I have returned an email to [protected]@induind.com on 30.08.2019.
4. Again after some days, when I didn't receive any call and email except auto-generated, then again I have returned an email to [protected]@indusind.com and smitha.[protected]@indusind.com on 03.09.2019
5. Again the same issue no reply, then again I sent an email to [protected]@indusind.com and smitha.[protected]@indusind.com on 07.09.2019 and 10.09.2019, again no reply.
6. After that, I received an amount of 114254/- overdue for this month.
7. On 18.09.2019, again I sent an email regarding the issue to [protected]@indusind.com, smitha.[protected]@indusind.com, head.[protected]@indusind.com and nodal.[protected]@indusind.com
With due respect, it is to inform that continuously I am receiving a call from Indusind representative with harsh words and threating call regarding the payment of due in credit card. wherever it is to inform that I am waiting for the reply from then regarding the settlement but they never respondent and generated a new bill with increasing an amount of credit card which is unfair.

Regards
Rajnesh Kumar
Mob No. [protected]
Email Id: [protected]@gmail.com