[Resolved]  Indusind Bank — reported in cibil as written off for settled

Address:422009

I was using indus ind credit card no [protected] on my name rajendra gajare in last year auguest my daughter was hospitalized for her spinal surgery so some of the amount was not paid in time that amount was around 3000 and after some month i noticed my dues were 9000 in statememt charges of 6000 were applied, so i contacted customer care of indus ind they offerede settlement for 5000 as per email dated 07/07/2017.
I paid settlement amount on 8/6/17. The representative who offered me settlent has clearly confirmed me that my credit card status will be settled no as written off. I also informed the same to indus ind reprensentative mr rahul gaikwad ([protected]) via my email dated 19/07/2017. This rahil gaikwad was very rude to me on call as he his making personal favour to me.
" please change credit card status to settled from written off as per your comitemt offered.
Also improve my cibil score which is donwgraded by your mistake

Rajendra gajare

[protected]
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Dec 13, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2017
IndusInd Bank Customer Care's response
Hi Rajendra,

We have forwarded your concerns to our relevant team. Our official will connect with you shortly.

Thanks,
Team IndusInd Bank
Nov 18, 2017
Updated by ketraj
No call no response no resolution for complaint
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