[Resolved] Indusind Bank — request to close credit card | |||
It is to inform you that i have owned a platinum credit card. Its number is [protected]. I was told by your representative that it is a life time free card. But it is not so. He gave me false information. I was sent a monthly bill containing the joining fee. I denied to pay it. I informed your customer-care representative regarding this issue and also mailed at "premium. [protected]@indusind.com". But till now no action is taken. Again and again the monthly bill is sent to me and it is continuously increasing. What is this? I just want it to close. It would affect my cibil score. I can not indulge it. Till now the card is inactive. I did not make any transaction by using it till now. Then why due to fake information would i pay this amount? I again request you please close it. I also use other bank's credit cards. All are free. Rather they did not give me such wrong information. Waiting for your reply. Was this information helpful? | |||
Dec 21, 2017 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 IndusInd Bank Customer Care's response Dear Atanu We regret for the inconvenience caused. Thank you for sharing your details with us. We have forwarded your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern Thanks, Team IndusInd Bank | |||
1 Comment | |||
Comments
My credit card [protected] is showing authentication error as it has export date of 12-17 whats the problem why cant i use it
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