[Resolved]  Indusind Bank — scam by indusind bank with lagah exports

Address:Ludhiana, Punjab

Hi,
I am krrish kumar (Sales manager) from lagah exports - india.
Hereby, i want to give genuine reviews about the product and services of indusind bank.
This bank is doing fraud and ripping off money of its customers with wrong charges and then very poor service.
Here, problem is, our company get opened a current account with indusind bank which they call dollar one account.
In this account they offered us export document crossing with each service cost only one dollar (Inr 60/-) per service. For this we need to maintain minimum balance of inr 1, 00, 000/- (About $ 1700) without any interest on it.
Now the problem arises when we asked them to cross our about 200 export documents last year, and they refused to offer the service as committed. But now they are asking us about inr 1, 200/- per bill instead of inr 60 as per the commitment in the account.
They are saying that all the payments pertaining to the bills are transferred by paypal to our account in inr and they will charge regular rates for it.
But in their service agreement, of dollar one account, there is nowhere written if payment is in neft then they will charge regular rates.
We submitted about 90 documents out of these to the manager mr. Ankur jamwal, who said to submit rest of later in 2 lots, and these will be cleared within couple of months.
We submitted the documents in the month of june 2018 and it have passed 5 months and there is not even a single bill cleared.
Every month we are calling to mr. Ankut for the status on his 3 phone numbers and he do not even pick the phone.
We are planing to take the bank to consumer court because bank is trying to do fraud with us and stealing money from our company.
We do not know, with how many customers they have done the same thing.

So, i advice you not to carry your business account with indusind bank because they have hidden charges where they will ripp off your money with other charges i hv not explained in this.

So just beware and do not trust indusind bank. (See attachment of the offer)

Krrish kumar
Sales manager
Lagah exports
www.LAGAHEXPORTS.com
[protected]@lagahexports.com
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Dec 12, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
IndusInd Bank Customer Care's response
Dear Customer,

We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

Thanks,
Team Indusind Bank.
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