[Resolved]  Indusind Bank — Transaction time out

Address:Kolkata, West Bengal

I have transferred 2.8 lacs in 2 transaction of 1.4 lacs each from Indusind bank account net banking on 10 May to HDFC bank account account

Indusind Bank A/C No.[protected]
HDFC bank A/C No. - [protected]

For both transactions i got a SMS that due to transaction time out issue transaction were failed but 2.8 lacs has been deducted from my Indusind bank account, neither it is credited back to Indusind account or to HDFC account.

Transaction Details :
IMPS/P2A/[protected]/HDFC (Reference ID[protected]
IMPS/P2A/[protected]/HDFC (Reference ID[protected]

Requesting you to look into the issue and resolve at the earliest.
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Aug 5, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
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Thank you for highlighting your concern.We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com

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