[Resolved] Indusind Bank — Two wheeler loan - poor services - no response!! | |||||
Hi, I've taken two wheeler loan in May, 2015. I was informed by ur executive that EMI will be deducted from bank on 7th of every month, Somehow EMI not deducted on 7th june, so i transferred amount to my saving account. Now on 20th June, Saturday in evening, I got message that amount will be deducted on 22nd June. Because it was weekeend, I was unable to deposit into my bank account and was levied charges for late layment, Also I've sent ample of mails to your MD's, Nodals, but not getting proper response from anywhere. Also I've received call from Mr.Sanjay who was branch head of Jamnagar Branch(Now Gujarat's business head) that LPC will be waived off yet not received any confirmation from more than last one year! Also I've sent mails to Ms Anita Verghse and other heads like head of Loans, Head of bank but no one of you are interested to take care o[censored]r customers..!! Contact [protected] for Loan ID and other details!! I know will never get reslonse from your side yet sharing with the hope!! Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 IndusInd Bank Customer Care's response Dear Mr. Jadeja, Greetings from IndusInd Bank. This is with reference to our telephonic conversation dated September 14, 2016, regarding the payment of equated monthly installment (EMI) towards vehicle loan. At the outset we apologies for the inconvenience caused to you. We wish to inform you that we are currently coordinating with the respective unit and will revert to you very shortly. Please feel free to contact us at [protected]@indusind.com for any further assistance. Thanks, Team IndusInd Bank. | |||||
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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