[Resolved]  Indusind Bank — Two wheeler loan - poor services - no response!!

Address:Kutch, Gujarat, 370001
Website:Www.indusindbank.com

Hi,

I've taken two wheeler loan in May, 2015. I was informed by ur executive that EMI will be deducted from bank on 7th of every month, Somehow EMI not deducted on 7th june, so i transferred amount to my saving account. Now on 20th June, Saturday in evening, I got message that amount will be deducted on 22nd June. Because it was weekeend, I was unable to deposit into my bank account and was levied charges for late layment, Also I've sent ample of mails to your MD's, Nodals, but not getting proper response from anywhere. Also I've received call from Mr.Sanjay who was branch head of Jamnagar Branch(Now Gujarat's business head) that LPC will be waived off yet not received any confirmation from more than last one year! Also I've sent mails to Ms Anita Verghse and other heads like head of Loans, Head of bank but no one of you are interested to take care o[censored]r customers..!! Contact [protected] for Loan ID and other details!! I know will never get reslonse from your side yet sharing with the hope!!
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2016
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
IndusInd Bank Customer Care's response
Dear Mr. Jadeja,

Greetings from IndusInd Bank.

This is with reference to our telephonic conversation dated September 14, 2016, regarding the payment of equated monthly installment (EMI) towards vehicle loan.

At the outset we apologies for the inconvenience caused to you.

We wish to inform you that we are currently coordinating with the respective unit and will revert to you very shortly.

Please feel free to contact us at [protected]@indusind.com for any further assistance.

Thanks,
Team IndusInd Bank.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information