[Resolved]  Indusind Bank — want to cancel my and my brother's indusind platinum aura credit card

Address:411057

Hi team,

I got a call from indusind bank representative who was offering a lifetime free credit card with more than 1 lakh limit and initial one time fee of 500 rs. She told me that the fee will be normalized by giving you a sodexo of 500 rs and you will get some goodies too, including watch. Also, she told me about referal benefits, so i have referred my brother who was in search of his first credit card.

However, i regret my decision now. After getting the card the first shock was the credit limit. I got a limit of 90k and my brother whose salary is nearly as much as mine got only 50k. Moreover, even after 15 days, we didn't get any kind of goodies or sodexo or watch, no referal bonus and nothing.in this time we totally forgot about the initial fee of 500rs which converted to more than 1000 bucks in a month with interest. As i didn't want to affect my cibil score, i paid the whole amount for both cards and from the day i have paid the amount, my brother and i didn't use those cards, so now i just want to close those.

Finally, i just want to know that is this your marketing strategy to make a fool out of a person and grab as much money as you can. Here, i won't ask you for refund or anything as i know you will just make a way through it and won't pay me a penny in return, instead you will eat my precious time. So, just requesting you to help me to close those credit cards immediately.

Thanks,
Aniruddha selokar
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Dec 31, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
IndusInd Bank Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Dec 01, 2017
Updated by AniSelokar
Thanks for the quick response. Below are my details.

Name: Aniruddha Selokar
Email ID: Aniruddha.[protected]@outlook.com
Mobile No. +[protected]

Thanks,
Aniruddha Selokar
Complaint comments 

Comments

Lone no_ddu00428g
fine pay march 2017
but account not close
my cibil scor bad
my account fund alebvel
check baunc and charg me
not my mistek sume mistek bank
credit report account active
please sir help me
thanks
ram rattan
[protected]

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