[Resolved]  Indusind Bank — Wrong commitment... Wrong health insurance... Suffer for 7 months

Address:Lucknow, Uttar Pradesh, 226020
Website:religare health inusrance & indusland bank

Claim number[protected]
Policy number[protected]
Name - ajay agarwal..

1year back i got religare health insurance via indusland bank. Indusland bank exexcutive said me when you want a claim just deposit your medical recepit then your claim pass easily. But now iam waiting my claim for 7 months. I have so many times send all documnets in religare.
Was this information helpful?
No (0)
Yes (0)
May 15, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Apr 05, 2017
Updated by Entermaint Fame cleb
plese solve my query urgently m suffering for 7 months .
Verified Support
Apr 06, 2017
IndusInd Bank Customer Care's response
Dear Mr. Agarwal,

We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Verified Support
Apr 14, 2017
IndusInd Bank Customer Care's response
Dear Mr. Agarwal,

Thank you for your patience.

This is with reference to your complaint regarding your Religare policy claim.

We have investigated the matter with Religare and come to know there are certain documents which are pending from customer side.

We would request you to provide the required documents for further process of your claim.

Thanks,
Team IndusInd Bank
Complaint comments 

Comments

Mr Agarwal, indus ind bank is one of bank assurer approved by IRDA to sell life/general/health policies to its customers & public & as soon as policy is issued there ends the matter & bank is having no say in the matters of claims/receipt of policy document/cancellation of policy. Terms & conditions of policy only prevails on you as well as insurer. Pl correspond with insurer reg claims.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information