[Resolved]  Indusind Bank — wrong information about the credit card

Address:Ludhiana, Punjab, 141010

I have applied for the indusind bank amex iconia credit card and credit card executive of indusind bank told me that i will have to pay rs. 10, 000/- as joining fees and i will received a gift voucher for the amount of rs. 10, 000/- valid for a period of 6 months. Now i have received a mail for selection of the type of voucher but it is mentioned in the mail that the gift voucher is valid for 6 months from the date of issue and only 3 months from the date of receipt for which bank executive have not told me anything. The voucher is valid for me only after the receipt of code and not from the date of issue. I have been clearly misguided by the bank executive.

Please provide the solution.
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Nov 6, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2017
IndusInd Bank Customer Care's response
Dear Customer,


We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Oct 12, 2017
Updated by Rinkal10
Name: Rinkal Goyal
Contact No. [protected]
E-mail- rinkal.[protected]@gmail.com
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