[Resolved] Industry Buying — Adjustable walker

RAJAN PAUL

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 400092
Website:	www.industrybuying.com

The product doesnt have a bush and is not stable hence cannot be used. I ordered a product and got a faulty product and the company is refusing to accept it back. The company is saying to purchase a bush and send the copy of the bill to them they will repay the cashback on my next purchase but I dont wanna purchase anything from that fraud company anymore. Kindly replace the product or take it back and give me my money back.
Order id- 1880940

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Jun 29, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

IndustryBuying.com Customer Care's response Dear Customer,

This is in regard to your order id. 1880940. Kindly accept our sincere apologies for all the inconvenience caused to you. We would like to inform you that we have asked you to share the images of the delivered product which we haven't received yet & without images we are not able to entertain your complaint.

Regards,
Team IB

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Comments

Ramesh Halageri

from Mysore, Karnataka

No prosseing .No shipping.No delivery. In order items

IndustryBuying.com Customer Care's response, Jun 13, 2017

Verified Support

Dear Ramesh,

We really apologies for any inconvenience caused. Request you to share your order id or complaint no with us, so that we may look into the issue & try to resolve it at the earliest.

Regards,
Team IB

pritpyl

from Kolkata, West Bengal

I have ordered the product on 20th may.
Till now, they are unable dispatch my product..
Really one of the worst online site i have ever seen...i.e., industry buying.
Every time they are saying your product will dispatch within next 48 hours but result is big zero...
They should stop online business immediately...

IndustryBuying.com Customer Care's response, Jun 13, 2017

Verified Support

Dear Customer,

We sincerely apologies for any inconvenience caused to you. We request you to let us know your order id or complaint no, so that we may look into it & try to provide you better assistance.

Regards,
Team IB