[Resolved]  Industry Buying — defective set received max digital smd rework station

Address:	411033
Website:	www.industrybuying.com/user/orders

I had ordered one max digital smd rework station on 11.12.2017 against ordered no[protected] and received on 15.12.2017. I checked in night and found that product is defective so tried to customer care no but that time customer care was closed. As time was 10 o'clock in the night.
So i tried on 16.12.2017 and they took complaint and told me to send the email with photos, i did the same but didn't received any reply from there side on email, so again i called to customer care and they told send some more photos.
Again i did the same and called to customer care.
They told they have raise the complaint against complain no - 29516 on 16.12.2017 and told to me as reserve pick up will done within 24 hours.
I was waiting for there response but not received.
So on 19.12.2017 after 72 hours called them for status that they told again i have forward the complaint, i was socked that yet not they have proceed my complaint too, later i agreed as i have no choice. They said it will done within 24 hours definitely. Now again its 48 hours left and yet not received any confirmation.

After checking of this company review its look like fraud, they are doing cheating with most of the customer, so request to you kindly look into this matter and corrective action.

Regards
Chandan jha
[protected]